Hybrid Associate Manager, Client Experience

Posted last month

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About the role

  • Research, media strategy, and plan development for assigned account(s)
  • Serve as day-to-day client contact and liaison between internal strategy, execution teams, and the client
  • Aggregate and implement Account-Based approaches and marketing strategies
  • Oversee Demand Generation, Lead Conversion, and Content Syndication tactics
  • Support client in their lead pipeline connectivity strategy
  • Provide information about the brand, consumer and marketplace to aid media strategy
  • Master proprietary and industry tools and systems (i.e. Prisma)
  • Oversee plan entry into agency tool for flowcharting
  • Oversee and/or manage budget tracking, management, and reporting process
  • Apply media knowledge to address media and business challenges
  • Participate in meetings/brainstorm sessions and meetings with media representatives to evaluate opportunities with activation teams
  • Collaborate on POVs and client facing communication
  • Work with research to ensure competitive spending data requests and analysis are completed
  • Collect and organize data across all channel teams for reporting in collaboration with activation
  • Demonstrate strong understanding of the client’s business and articulate the business challenge that leads to the media strategy

Requirements

  • 1-2 years of cross-channel media planning experience
  • Familiarity with a variety of media tools and software like Prisma and MediaOcean
  • Prior advertising or digital media agency experience preferred
  • Strong digital marketing background and familiarity with multiple media channels
  • Strong communication skills
  • Strong project management skills
  • Solid research and analytical skills, good mathematical aptitude, and attention to detail
  • Strong experience with Excel (advanced functions and formulas) and PowerPoint
  • Ability to organize, prioritize, work well under pressure with multiple assignments; meet tight deadlines and multi-task
  • Flexible and willing to learn new skills

Benefits

  • We care about your growth – we offer competitive salaries and annual compensation review
  • We recognize and celebrate your success…all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated
  • Flexible Time Off policy that puts you in control of your work-life balance
  • Market-leading primary and secondary caregiver and parental leave policies
  • Hybrid in-office/remote working policy
  • Dedicated Impact Champions who collaborate globally on social and environmental impact
  • Employee Resource Groups for community and inclusion
  • Medical, dental and vision coverage
  • Generous PTO plan
  • 401k program
  • Comprehensive family planning benefits (including paid parental leave)
  • Pre-tax commuter benefits

Job title

Associate Manager, Client Experience

Job type

Experience level

JuniorMid level

Salary

$50,000 - $65,000 per year

Degree requirement

No Education Requirement

Location requirements

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