Hybrid Associate Application Engineer

at Xylem

• Job title: Associate Application Engineer
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SFDC
• Location requirements: Hybrid, Indianapolis, United States

About the role

• Application Engineer providing technical sales support to advance sustainable water treatment solutions. Collaborating with engineers and sales to exceed customer expectations in the water technology industry.

Responsibilities

• Provide technical support for preparation of bids and proposals
• Design aeration and biological systems for wastewater treatment applications
• Provide technical specifications for use in municipal bid documents
• Work with project management/ engineering and operations to develop and maintain cost to complete equipment
• Develop pricing estimates for both direct purchases and competitive bid applications
• Interact with third party sales representatives, regional managers, consultants, contractors, and end users on a daily basis through verbal and written communication
• Administer equipment procurement bids including: submission of applicable bond request, preparation of bid forms, pricing and providing of all requested information
• Oversee project hand-overs to project management/ engineering group
• Respond proactively to all sales calls
• Utilize proprietary software platforms (AXP, Treatment Select, Xylect, Mids, etc.) to address technical questions
• Utilize third party software (AutoCAD, Microsoft Office, and PowerPoint) as needed to enhance customer support
• Maintain sales files and customer information database in Salesforce.com
• Maintain product knowledge through training and seminars
• Provide other duties as assigned
• Other duties as may be assigned as needed including special projects to help improve processes or tools for the sales group or key account management
• Follow and comply with all ESH&S policies
• Support cross-Treatment training and development opportunities
• Provide and/or receive mentorship for other Treatment and Xylem team members
• Participate in local water-treatment efforts / organizations

Requirements

• Bachelor’s Degree in Civil, Environmental, Mechanical or Chemical Engineering (or related B.S. degree in engineering/environmental studies)
• 0-3+ years of experience working in the field of water and/or wastewater treatment industry or equivalent work experience that provides exposure to fundamental theories, principles, and concepts
• Specific hands-on field experience with controls, electrical panels, and/or mechanical equipment is a plus
• Demonstrate proficient problem solving techniques, attention to detail, and the ability to read and interpret complex engineering drawings and specifications in the development of project tenders, designs, cost estimates, and proposals
• Superior customer service, interpersonal, effective communicator and influential is required
• Ability to facilitate a presentation and technical aptitude of the product/process
• Possess ability to complete tasks and resolve difficult technical issues with minimum oversight
• Ability to prioritize, focus, and complete most critical tasks while handling multiple assignments with shifting priorities
• Ability to network effectively within organization to get things done
• Proficient in Microsoft Word, PowerPoint and Excel and CRM software
• Be a self-starter with high motivation to achieve corporate and personal goals
• Excellent verbal and written communication skills

Benefits

• Paid Volunteer Program, Xylem Watermark
• Employee Resource Groups (ERG)