Managing employee benefits administration and compliance for institutional investors across EMEA region. Collaborating with stakeholders to ensure competitive and compliant benefits strategy.
Responsibilities
Manage end-to-end processes for benefits administration across EMEA, ensuring operational efficiency, compliance, and audit readiness.
Manage local benefits strategy, reviewing renewals and aiding in strategy design.
Key stakeholder management with global/local broker.
Support as escalation point for employee queries coming through our ticketing system, responding and triaging as necessary.
Analyse complex datasets related to benefits, including; healthcare, life assurance, and income protection programs to identify trends and opportunities to deliver actionable recommendations.
Maintain documentation, workflows, and controls to support governance and continuous improvement.
Annual renewals of benefits in the EMEA region.
Oversee relationships with external benefits vendors including insurers and brokers.
Management of projects and programs, including RFPs, transitions to new vendors, benefit/vendor implementations, etc. to support State Street’s benefits strategy while improving efficiency and managing costs.
Conduct due diligence, contract reviews, and performance assessments to mitigate third-party risks.
Collaborate with Procurement, Legal, and Risk teams to ensure vendor compliance with data privacy, service-level agreements, and regulatory obligations.
Manage regional leave policies including parental leave, sick leave, sabbaticals, and statutory entitlements.
Ensure leave programs are compliant with local regulations and aligned to the benefits and business strategies.
Monitor external market practice, trends, regulation with awareness of their impact to the business.
Build strong relationships with HR Business Partners, Finance, Legal, and Compliance teams across EMEA.
Serve as a reliable point of contact for country-level HR teams on benefits-related matters.
Facilitate alignment between global strategy and local execution through regular engagement and feedback loops.
Develop and deliver clear, engaging communications around benefits programs and leave policies.
Partner with BeWell, internal communications and employee networks to promote inclusive and accessible benefits.
Organise webinars, campaigns, and resources to increase employee awareness and appreciation of benefits offerings.
Support cross-functional benefits projects such as vendor transitions, policy updates, and M&A integration.
Track project milestones, prepare documentation, and assist with stakeholder communications.
Ensure timely delivery of project components and escalate risks as needed.
Requirements
5 + years of benefits experience.
Strong oral and written communication skills.
Fluency in written and oral English.
Ability to set priorities and handle multiple tasks simultaneously with effective time management skills.
High attention to detail.
Ability to deliver high quality work and to work under pressure with attention to detail.
Ability to interact with all levels of employees, management and manage confidential information in a professional manner.
Experience of managing projects.
Flexible, "can do" attitude.
Excellent organisational skills with the ability to work in a dynamic business environment.
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