Hybrid Applications Support Engineer

at Turning Point Global Solutions

• Job title: Applications Support Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $78,000 - $108,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud, ETL, Hibernate, Java, JavaScript, Jenkins, jQuery, Linux, MySQL, Oracle, Postgres, Shell Scripting, Spring, SQL, Unix
• Location requirements: Hybrid, Rockville, United States

About the role

• Application Support Engineer supporting the development and maintenance of enterprise applications for federal clients. Working with cloud technologies and modern development tools in a hybrid team environment.

Responsibilities

• Work in a team environment to develop and provide application maintenance and operational support for a large enterprise application.
• Collaborate with product managers, business analysts, and delivery teams to support production issues and enhancement requests.
• Troubleshoot defects, determine root causes, and deliver software patches with quick turnaround.
• Implement solutions that improve application performance, security, and maintainability.
• Perform continuous security assessment and deploy risk-mitigation controls.
• Configure CI/CD pipelines and continuous monitoring tools.
• Prepare deployment packages including builds and all required deployment documentation.
• Support deployment in both on-premises and AWS cloud environments.
• Implement cloud infrastructure as code (IaC) and support AWS cost-optimization activities.
• Develop SOP documentation and runbooks for repeatable operational tasks.
• Perform server hardening based on CIS Benchmarks and DISA STIG requirements.
• Develop technical documentation, operational workflows, and security policies that align with federal IT standards such as FISMA and FedRAMP.
• Conduct vulnerability and compliance scans, analyze findings, and validate remediation.
• Ensure adherence to TurningPoint’s CMMI Maturity Level 5 processes and procedures.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field, with 4+ years of relevant experience.
• Hands-on experience supporting and deploying enterprise-level Java applications in production environments.
• Strong coding and debugging experience using Java, JSP, SQL, XML, JavaScript, JQuery, Spring, Hibernate, and ETL technologies.
• Experience with Oracle, PostgreSQL, and MySQL — including DDL/DML scripting, performance tuning, and large-dataset analysis.
• Experience with Jenkins build automation and static code analysis tools such as OWASP ZAP, Dependency-Check, FindBugs, PMD, and SonarQube.
• Hands-on experience with WildFly or JBoss application servers.
• Strong Unix/Linux background including shell scripting, advanced command usage, and monitoring tools.
• Excellent verbal and written communication skills.

Benefits

• Competitive salary with annual performance bonus, and annual merit increases.
• Comprehensive health benefits fully funded by the company for employees.
• 401(k) retirement plan with company match.
• Paid time off plus holidays.
• Professional development opportunities.
• A collaborative and inclusive work culture.