Service Desk Analyst providing first line technical support for Capita customers. Log incidents and provide remote assistance while ensuring excellent customer service.
About the role
- Manage relationships between CENPES and universities, startups, industry partners; organize events and optimize engagement processes.
Responsibilities
- Responsável por promover e cuidar do relacionamento entre o CENPES e os diferentes atores do ecossistema de inovação, incluindo universidades, institutos de ciência e tecnologia, startups, empresas, operadores de O&G e órgãos governamentais, no Brasil e no exterior
- Auxiliar no plano de relacionamento do CENPES, promovendo reuniões, eventos e apresentações com instituições de interesse dentro e fora do CENPES
- Estruturar e otimizar processos de relacionamento, incluindo o monitoramento e avaliação das interações com o ecossistema
Requirements
- Mínimo acima de 6 anos, nas atividades relacionas nas atribuições
- Inglês Avançado
- Nível superior em Engenharia, Economia, Administração ou áreas afins
- MBA em Inovação, Empreendedorismo ou áreas correlatas (desejável)
- Certificações relacionadas a gestão de projetos e métodos ágeis (desejável)
Benefits
- Cultura inclusiva
- Comitês internos de diversidade (Mulheres, Pessoas Com Deficiência, Pessoas Negras, LGBTQIAPN+, Parentalidade, Gerações)
- Ações de responsabilidade social
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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