Quality Manager overseeing and managing billing quality processes and audits at WM. Engaging stakeholders and ensuring billing accuracy and improvements across departments.
About the role
- Junior Billing Analyst providing customer support and managing billing processes in São Paulo. Assisting clients and ensuring accurate billing and reporting tasks for the company.
Responsibilities
- Realizar atendimento aos clientes, prestando suporte e esclarecendo dúvidas relacionadas ao faturamento;
- Analisar notas fiscais recebidas dos fabricantes e realizar o devido registro no CRM;
- Atualizar, conferir e liberar pedidos de faturamento;
- Tratar e validar dados para a correta liberação dos pedidos de faturamento;
- Apoiar a elaboração de relatórios gerenciais e indicadores da área.
Requirements
- Perfil analítico e atenção aos detalhes;
- Organização, proatividade e foco em processos;
- Experiência prévia em atividades de faturamento e atendimento a clientes;
- Domínio de Excel (nível intermediário ou superior);
- Conhecimento em AWS ou Microsoft será considerado diferencial;
- Ensino Superior completo ou em andamento em Administração, Gestão Comercial, Gestão de Processos ou Ciências Contábeis;
- Desejável conhecimento em Salesforce ou outro CRM similar;
- Inglês e/ou Espanhol serão considerados diferenciais.
Benefits
- Flash Benefícios alimentação e refeição;
- Vale transporte/fretado;
- Plano de Saúde com cobertura para dependentes;
- Plano Odontológico;
- Seguro de Vida;
- Convênio Farmácia;
- Aplicativo de telemedicina, tele psicologia, nutrição, educação física e muito mais;
- DayOff
- Auxílio Creche;
- Auxílio Inclusão
- Programa de idiomas;
- Programa de Previdência Privada;
- Programa de Certificações;
- Parcerias educacionais;
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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