Consultant AMOA focusing on software support and evolution for financial clients at ACCELITE. Engaging in project management and technical assistance for finance-related software solutions.
Responsibilities
Support and maintenance
Handle user support (Front, Middle and Back Office): analyze, qualify and resolve incidents (Levels 1 to 3)
Manage the backlog of enhancement requests and prioritize with the Platform Manager
Daily production monitoring, diagnose anomalies and coordinate corrective actions with technical teams
Perform corrective and evolutionary maintenance of the software package (configuration, reports, workflows, testing, user acceptance, documentation)
Participate in monthly follow-up committees with performance indicators (KPIs) and activity reporting
Prepare interim reports and management materials
Contribute to managing user access rights and controlling FIA licenses
Support software version upgrades (every 15 months)
Assist in implementing functional enhancements (dashboards, reports, automations)
Take part in automation of regression tests and continuous process improvement
Requirements
Master's degree or equivalent (Bac+4/5) — engineering school, business school or university
Minimum 3 years' experience in AMOA project management within the financial sector
Excellent knowledge of the FIA software package (Front Invest Alternatives – BlackRock): Investment, Debt, Workflow, DWH, Reports, CMD, Analytics, Ware, Core modules
Good understanding of Private Equity, Real Estate, Infrastructure and Private Debt sectors
Strong knowledge of Front, Middle and Back Office processes for private (non-listed) assets
Familiarity with JIRA and Robot Framework (automated testing)
Knowledge of ITIL best practices and backlog management methodologies (Agile / Kanban)
Job title
AMOA Consultant – FIA Software Support & Enhancements
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