Service Management Tools Consultant designing and developing ITSM tool solutions for diverse clients. Collaborating on service transformation and implementing best practices in IT Service Management.
About the role
- Junior IT Consultant at MESKRU GmbH focusing on client consultations and Atlassian tools. Work in a dynamic environment to deliver innovative IT solutions in a hybrid setup.
Responsibilities
- Client consulting: Selecting and implementing Atlassian tools within client organizations.
- Customization & configuration: Tailoring and configuring Atlassian tools to client needs and evaluating potential add-ons.
- Training and workshops: Teaching employees how to use Atlassian tools through workshops and training sessions.
- Requirements management: Creating and documenting client requirements in collaboration with the client.
- Concept development: Developing solution concepts based on the requirements.
- Troubleshooting: Solving complex problems for clients.
Requirements
- Customer focus: Strong customer-oriented mindset.
- IT affinity & interest in digitalization: Strong interest in digitizing business processes.
- Independent working style: You work independently, carefully, and methodically.
- Enjoyment of conceptual work & client contact: You enjoy conceptual tasks and interacting with clients.
- Team player, flexibility & communication skills: You are a team player, adaptable, and strong in communication.
- Educational background: Completed vocational training or a university degree.
- Quick learner: You grasp new information and situations quickly and effectively.
- Language skills: Fluent in German and English.
Benefits
- Varied daily work in a dynamic team with flat hierarchies.
- Open communication culture where you can actively contribute your ideas.
- Modern work equipment to choose from (high-performance laptop and smartphone) — also permitted for private use.
- Investment in your future through personal development, certifications, and training.
- Flexible working hours for an optimal work–life balance.
- 30 days of vacation as standard.
- Transparent bonus arrangements, good coffee, and access to an exclusive employee discount portal.
- Option for bike leasing to commute sustainably and stay fit.
Job title
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