AI Solutions Specialist at Sabio Group, leading design and delivery of enterprise AI and CX solutions. Act as trusted advisor, translating AI capability into measurable business outcomes.
Responsibilities
Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs.
Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security.
Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility.
Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage.
Act as an AI authority during sales cycles, influencing deal strategy and client positioning.
Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions.
Provide customer and market insights to inform Sabio’s product and proposition roadmap.
Mentor junior and associate colleagues, building capability across the Presales team.
Requirements
Significant experience in Presales, Solutions Consulting, or Technical Architecture.
Proven track record in delivering AI-enabled CX transformation projects.
Bachelor’s or Master’s degree in Computer Science, AI, Engineering, or related discipline. (preferred)
Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks.
Deep understanding of CCaaS/contact centre operations and digital CX transformation.
Awareness of security, compliance, and integration considerations in enterprise deployments.
Commercial and financial awareness, including ROI modelling and TCO analysis.
Strong understanding of competitive landscape in AI/CX.
Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes.
Confidence engaging with senior stakeholders, including C-level executives.
Strong influencing and negotiation skills within competitive sales cycles.
Ability to balance technical depth with commercial positioning.
Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions.
Resilience and adaptability in fast-moving, high-pressure environments.
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