Junior Sales Representative supporting the sales team in the construction reinforcement industry. Assisting with customer relations and identifying new sales opportunities locally while maintaining records in CRM.
About the role
- Handle billing inquiries, service requests, and customer suggestions or complaints promptly and professionally
- Provide post-sale technical support services such as installation, troubleshooting, and maintenance
- Resolve customer issues fairly and in accordance with consumer laws
- Offer product and service information and identify opportunities for upselling
- Respond timely to customer inquiries via various communication channels
Requirements
- College degree or above in Business Administration, Customer Service, or related fields
- Proven experience in customer service, technical support, or related roles
- Strong communication and interpersonal skills
- Ability to handle non-standard problems with effective solutions
- Proficiency in MS Office and customer management software
Benefits
- Exceptional service to both new and existing customers regarding billing inquiries
- Post-sale technical support including installation, troubleshooting, problem resolution, and maintenance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
NE
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