Customer Program Manager managing key systems on the C-5 platform with a focus on operational excellence and program delivery. Leading cross-functional teams across multiple locations.
Responsibilities
Manage key systems on the C-5 platform
Report directly to the Director of Program Management
Work out of Phoenix, AZ, Clearwater, FL, Tempe, AZ, or Torrance, CA on a Hybrid work schedule
Impact the successful execution and delivery of defense programs
Drive operational excellence
Foster a culture of continuous improvement and innovation
Requirements
6+ years of business experience in program management or related roles including but not limited to, business management, engineering, sales, operations, finance, contracts, and customer support
Strong leadership and project management skills.
Proficiency in project management tools and methodologies.
Experience in risk management and problem-solving.
Ability to work effectively in a fast-paced and dynamic environment.
Ability to work collaboratively in cross-functional teams.
Strong analytical and problem-solving abilities.
Bachelor's degree in Engineering, Business, or related field.
Previous customer-facing experience
Knowledge of fundamental program and business management practices, ability to work effectively with ISC, Engineering, Business Development, Finance, Pricing, Contracts, and Customer & Product Support to achieve successful outcomes
Working knowledge of business and financial fundamentals (Profit & Loss, Investment Analysis, Balance Sheet, Green Sheets)
Strong presentation and communication skills
Understanding of manufacturing processes, bills of material, material planning, and procurement processes
Experience with Government contracting processes (FAR 12 and FAR 15)
Experience with high-value, multi-site, multi-year proposals and negotiations
Familiarity with SAP, Salesforce, Tableau and other HON reporting tools
Benefits
employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP
Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
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