DA
DO RECRUITMENT ADVISORSHead of Operations – Debt Collection
Department Head Operations overseeing debt collection teams at a hybrid location in Germany. Driving efficiency, quality, and continuous improvement in processes and team development.
About the role
- Oversee and increase the operations of ASC Network, ensuring safety, quality, and efficiency.
- Involve strategic planning, continuous improvement, and collaboration with multiple departments to achieve commercial and operational strategies and goals.
- Lead the Application Support Centers in various locations.
- Manage the Operations and CMS Manager at each site.
- Promote a culture of safety and quality and ensure compliance with company and regulatory standards.
- Monitor and review Environmental, Health, and Safety performance and prepare sites for audits.
- Create job descriptions, hire qualified personnel, and oversee employee training programs.
- Define, implement, and revise operational policies.
- Oversee the management of ASCs and monitor costs to maximize profits.
- Review financial information and adjust operational budgets.
- Develop, monitor, and drive improvement through Key Performance Indicators.
Requirements
- Only U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply.
- Candidates must have or be eligible to obtain top secret clearance
- Bachelor's Degree in a technical discipline, engineering is ideal
- 10 + years of operations and engineering experience in discrete manufacturing with experience in highly regulated, low volume, high mix engineered products setting
- 5+ years of management/supervisory experience.
- Demonstrated success in driving performance improvements and metrics
- Experience developing short- and long-term visions for site processes, and structure
Benefits
- medical
- dental
- 401K
- paid vacation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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