Client Care Representative managing client experiences and administrative tasks in hearing clinics across Sunshine Coast. Providing excellent customer service to primarily older clientele with hearing health needs.
About the role
- Administrator responsible for efficient office infrastructure and device management at ibelsa, a cloud-based hotel software company. Collaborates on automation and IT security processes in a hybrid work environment.
Responsibilities
- Daily administrative tasks
- Administration and maintenance of the office infrastructure in Heusweiler-Holz
- Provide support to employees for technical issues
- Assist with onboarding new employees and provisioning new computers and mobile devices
- Ensure the smooth operation of networks, servers, and other IT resources
- Develop and implement automation solutions for recurring tasks using scripting languages and automation tools
- Monitor system and data security
- Create and update documentation for system configurations, processes, and policies
- Plan, deploy, and operate a centralized device management solution, preferably based on Google Workspace, including for roaming workstations and mobile devices (smartphones, tablets)
- Implement policies and procedures for device security and compliance
- Assist in the administration and monitoring of our cloud software application and other cloud services to ensure availability and security
- Collaborate with ibelsa developers to implement efficient and reliable processes following DevOps principles
Requirements
- Completed vocational training or degree in computer science, IT management, or a comparable qualification or relevant professional experience
- Experience administering Linux systems
- Knowledge of Windows administration is an advantage
- Experience working with Google Workspace and/or Microsoft Active Directory is an advantage
- Basic programming skills
- Experience automating administrative tasks using scripting languages and automation tools
- Security certifications and knowledge are an advantage
- German language skills: C1
- English language skills: B1
Benefits
- Training and development opportunities
- Flexible full-time or part-time working hours
- Home office allowance/remote work option
- Company pension scheme
- Job bike (JobRad)
- Corporate benefits
- Regular team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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