Manage and collect promptly outstanding accounts receivable balances while maintaining the goodwill of our customers
Evaluate held orders, and contact customers as needed to enable expeditious release of orders
Responsible for various accounts receivable functions which may require research and reconciliation
Institute and maintain a deduction log that will formally track all customer deductions and the status of each deduction
Prepare monthly report to explain deduction findings. This will include interpreting and resolving accounts receivable problems associated with these deductions
Research all credit, debit memos and unapplied cash for accuracy including identification of unauthorized deductions
Provide current status of customer accounts, to include status of outstanding balances, repayments or other analytical reports as requested
Under the direction of the Customer Accounting Supervisor, enter all A/P check requests via AS400 or TPMS system according to established procedures
Under the direction of the Customer Accounting Supervisor, use written and telephone contact with customers to dispute invalid deductions, receive payment information on invalid short pays or requesting back up
Requirements
High school diploma or equivalent experience; Associates degree in business preferred
2 years credit, collection and accounting experience
Proficiency in Excel is highly desirable
Strong mathematical skills and working knowledge of relative software and mainframe capabilities
Ability to work under minimal supervision and as part of a team
In-depth knowledge of standard accounts receivable procedures
Diplomatic skills needed to solve customer generated problems
Ability to deal with varied types of customers from mass merchandisers to smaller, local operations
Benefits
Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
Profit Sharing and 401(k) matching (after eligible criteria is met)
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