About the role

  • Develop and maintain strong client relationships, serving as a trusted advisor and strategic partner
  • Lead the development and execution of integrated marketing & public relations campaigns, working closely with internal teams to ensure projects are delivered on time and within budget
  • Define project objectives, timelines, and budgets, and monitor progress to ensure successful project delivery
  • Provide strategic guidance to clients, identifying opportunities for growth and optimization
  • Actively participate in new business development efforts, including identifying leads, pitching and contributing to proposals
  • Mentor and provide guidance to direct reports and other team members
  • Stay informed about industry trends and best practices, sharing insights with clients and internal teams
  • Ensure client satisfaction and retention through exceptional service delivery and proactive communication
  • Prepare and review thoughtful client reports: monthly, quarterly and campaign recaps with attention to insights and strong analytical data
  • Take the lead in drafting SOWs and contracts for new projects or campaigns, ensuring that all terms and conditions are clearly defined and documented
  • Collaborate with finance dept. and partners to ensure that contract documents comply with company policies, legal requirements, and industry standards
  • Provide guidance and support to the account team in contract preparation, reviewing their work and offering feedback as needed

Requirements

  • Bachelor's degree/certificate in Communications, Public Relations or related specialties preferred
  • French-English Bilingual: Proficiency in both languages is an asset
  • Minimum 5 years working experience in public relations (Agency experience is a must)
  • Proven track record of success in managing client relationships and delivering strategic marketing campaigns
  • Strong leadership and communication skills, with the ability to inspire and motivate teams
  • Excellent project management skills, with the ability to manage multiple projects simultaneously
  • An understanding of the Canadian media landscape and past relationships with key editors & influencers is an asset
  • Proficiency with Mac systems, as well as Office software (Word, PowerPoint & Excel)
  • Polished writing & presentation skills; both written & in person

Benefits

  • Medical, vision, and dental benefits after three months
  • 4-day workweek with hybrid options
  • Paid break during Christmas
  • Premium Calm app subscription
  • Access to Perkopolis
  • Work from wherever you want for up to 3 weeks after a year

Job title

Account Manager – Senior

Job type

Experience level

Senior

Salary

CA$60,000 - CA$90,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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