Account Manager responsible for driving sales growth for Graco products in California. Engage with customers, analyze market trends, and enhance sales strategies across channels.
About the role
- Account Manager managing client accounts at 1Milk2Sugars, leading marketing and PR campaigns. Seeking a proficient French-English bilingual candidate with agency experience in public relations.
Responsibilities
- Develop and maintain strong client relationships, serving as a trusted advisor and strategic partner
- Lead the development and execution of integrated marketing & public relations campaigns, working closely with internal teams to ensure projects are delivered on time and within budget
- Define project objectives, timelines, and budgets, and monitor progress to ensure successful project delivery
- Provide strategic guidance to clients, identifying opportunities for growth and optimization
- Actively participate in new business development efforts, including identifying leads, pitching and contributing to proposals
- Mentor and provide guidance to direct reports and other team members
- Stay informed about industry trends and best practices, sharing insights with clients and internal teams
- Ensure client satisfaction and retention through exceptional service delivery and proactive communication
- Prepare and review thoughtful client reports: monthly, quarterly and campaign recaps with attention to insights and strong analytical data
- Take the lead in drafting SOWs and contracts for new projects or campaigns, ensuring that all terms and conditions are clearly defined and documented
- Collaborate with finance dept. and partners to ensure that contract documents comply with company policies, legal requirements, and industry standards
- Provide guidance and support to the account team in contract preparation, reviewing their work and offering feedback as needed
Requirements
- Bachelor's degree/certificate in Communications, Public Relations or related specialties preferred
- French-English Bilingual: Proficiency in both languages is an asset
- Minimum 5 years working experience in public relations (Agency experience is a must)
- Proven track record of success in managing client relationships and delivering strategic marketing campaigns
- Strong leadership and communication skills, with the ability to inspire and motivate teams
- Excellent project management skills, with the ability to manage multiple projects simultaneously
- An understanding of the Canadian media landscape and past relationships with key editors & influencers is an asset
- Proficiency with Mac systems, as well as Office software (Word, PowerPoint & Excel)
- Polished writing & presentation skills; both written & in person
Benefits
- Medical, vision, and dental benefits after three months
- 4-day workweek with hybrid options
- Paid break during Christmas
- Premium Calm app subscription
- Access to Perkopolis
- Work from wherever you want for up to 3 weeks after a year
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