Account Manager managing client accounts at 1Milk2Sugars, leading marketing and PR campaigns. Seeking a proficient French-English bilingual candidate with agency experience in public relations.
Responsibilities
Develop and maintain strong client relationships, serving as a trusted advisor and strategic partner
Lead the development and execution of integrated marketing & public relations campaigns, working closely with internal teams to ensure projects are delivered on time and within budget
Define project objectives, timelines, and budgets, and monitor progress to ensure successful project delivery
Provide strategic guidance to clients, identifying opportunities for growth and optimization
Actively participate in new business development efforts, including identifying leads, pitching and contributing to proposals
Mentor and provide guidance to direct reports and other team members
Stay informed about industry trends and best practices, sharing insights with clients and internal teams
Ensure client satisfaction and retention through exceptional service delivery and proactive communication
Prepare and review thoughtful client reports: monthly, quarterly and campaign recaps with attention to insights and strong analytical data
Take the lead in drafting SOWs and contracts for new projects or campaigns, ensuring that all terms and conditions are clearly defined and documented
Collaborate with finance dept. and partners to ensure that contract documents comply with company policies, legal requirements, and industry standards
Provide guidance and support to the account team in contract preparation, reviewing their work and offering feedback as needed
Requirements
Bachelor's degree/certificate in Communications, Public Relations or related specialties preferred
French-English Bilingual: Proficiency in both languages is an asset
Minimum 5 years working experience in public relations (Agency experience is a must)
Proven track record of success in managing client relationships and delivering strategic marketing campaigns
Strong leadership and communication skills, with the ability to inspire and motivate teams
Excellent project management skills, with the ability to manage multiple projects simultaneously
An understanding of the Canadian media landscape and past relationships with key editors & influencers is an asset
Proficiency with Mac systems, as well as Office software (Word, PowerPoint & Excel)
Polished writing & presentation skills; both written & in person
Benefits
Medical, vision, and dental benefits after three months
4-day workweek with hybrid options
Paid break during Christmas
Premium Calm app subscription
Access to Perkopolis
Work from wherever you want for up to 3 weeks after a year
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