Account Manager II managing a book of insurance business at HUB International. Providing professional service to clients and supporting business expansion with Producers.
Responsibilities
Manages a book of insurance business, and provides professional, courteous service to clients.
Supports Producers and other support staff in obtaining, maintaining, and expanding business.
Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal.
Acts as liaison between clients and insurance carriers to resolve escalated complex service issues.
Requirements
High School Diploma / GED
5+ years account management experience (brokerage preferred) or equivalent combination of education & experience
Property & Causality License
Ability to effectively and professionally communicate orally and in writing with internal and external customers.
Computer skills: proficiency with Microsoft Office Suite, Outlook and agency management systems.
Confidence and demeanor to effectively interact with all levels within the organization.
Ability to develop and maintain strong client relationships; work effectively with insurance and service vendors to gain cooperation in meeting clients’ needs.
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