Account Manager responsible for maintaining customer relationships and achieving sales goals at BlueScope Coated Products. Collaborating with internal teams and managing market strategies for designated accounts.
Responsibilities
Responsible for cultivating and maintaining relationships with designated accounts to increase market share and ensure strong customer relationships.
Communicate with customers and business partners to answer inquiries, identify and develop new business opportunities and deliver solutions to know or unknown issues.
Ensure customer expectations are met and that customers have a positive Customer Experience.
Responsible for the development and achievement of agreed upon annual sales volume/revenue budgets, goals and objectives relative to designated accounts.
Gather, organize, and analyze market information to create an annual business plan that delivers performance results.
Develop and implement both short and long-term sales strategies to address unique individual account needs.
Manage organizational change to deliver a positive Customer Experience and achieve growth with established accounts.
Create and nurture relationships and partnerships with designated accounts at the executive level.
Manage and analyze BCP sales KPI’s relative to its account base.
Regular overnight travel for the deliverance of BCP corporate message to designated accounts.
Present BCP strategies internally and externally to ensure unity and alignment with partners.
Requirements
Bachelor of Arts or Science Degree and/or a minimum of five years of related work experience is required
Incumbent is required to possess a detailed understanding of metal, paint characteristics and coil coating lines
Strong interpersonal and personal computer skills are required.
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