Senior Account Manager managing both online and offline projects at Dentsu, ensuring timely delivery and quality assurance for client relationships.
About the role
- Account Manager responsible for maintaining customer relationships and achieving sales goals at BlueScope Coated Products. Collaborating with internal teams and managing market strategies for designated accounts.
Responsibilities
- Responsible for cultivating and maintaining relationships with designated accounts to increase market share and ensure strong customer relationships.
- Communicate with customers and business partners to answer inquiries, identify and develop new business opportunities and deliver solutions to know or unknown issues.
- Ensure customer expectations are met and that customers have a positive Customer Experience.
- Responsible for the development and achievement of agreed upon annual sales volume/revenue budgets, goals and objectives relative to designated accounts.
- Gather, organize, and analyze market information to create an annual business plan that delivers performance results.
- Develop and implement both short and long-term sales strategies to address unique individual account needs.
- Manage organizational change to deliver a positive Customer Experience and achieve growth with established accounts.
- Create and nurture relationships and partnerships with designated accounts at the executive level.
- Manage and analyze BCP sales KPI’s relative to its account base.
- Regular overnight travel for the deliverance of BCP corporate message to designated accounts.
- Present BCP strategies internally and externally to ensure unity and alignment with partners.
Requirements
- Bachelor of Arts or Science Degree and/or a minimum of five years of related work experience is required
- Incumbent is required to possess a detailed understanding of metal, paint characteristics and coil coating lines
- Strong interpersonal and personal computer skills are required.
Benefits
- health insurance
- life insurance
- short and long term disability
- paid time off
- retirement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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