Account Manager managing and developing client relationships in the cybersecurity sector. Responsible for sales management and optimizing customer satisfaction through various cybersecurity services.
About the role
- Account Manager responsible for business development and client relationships in the automotive sector. Building and maintaining client relationships while promoting XL Funding services and products.
Responsibilities
- Responsible for business development, risk mitigation, generating revenue and promoting the company’s products and services within a specific geographic area.
- Build and maintain professional relationships with current and prospective customers to encourage market growth through repeat business and referrals.
- Achieve goals and targets by engaging with clients through daily field visits, calls, texts, and auction visits to drive performance.
- Document all dealer interactions within the company’s proprietary operating system.
- Set policy expectations with new and existing dealer accounts to drive performance and meet compliance requirements.
- Effectively communicate products/changes with clients.
- Understand Axle Funding floorplans and associated fee structures and be available to execute contracts/term sheets and educate potential and existing customers on the services that are available to them.
- Analyze client data to identify at risk scenarios and proactively address concerns.
- Maintain proper collection and compliance practices to mitigate risk.
- Participate in and support local America’s Auto Auction campaigns and promotions.
- Communicate directly with the Regional Account Manager and Corporate Management team to review financial data, auction level reports, branch performance, and budget goals.
- Maintain good relationships with Auction Staff to preserve a healthy partnership and ensure success.
- Manage and support a team of 1-2 Sales and Administrative professionals if applicable.
- Perform other tasks as assigned by the Regional Account Manager or Leadership team.
Requirements
- High school degree/GED required
- College Degree Preferred or equivalent work experience in management or sales
- Prior Managerial or Supervisor experience
- 3+ years of floorplan or retail automotive dealership experience
- Must be or be willing to become a state Notary
- Leadership experience to lead teams and drive performance
- Ability to work well with team members and auction employees
- Excellent communication and interpersonal skills required
- Ability to work independently and in a remote environment
- Excellent organizational skills
- Ability to manage and resolve problems and complaints
- Basic computer software skills required – knowledge of Excel, Outlook, Internet, Microsoft Teams, and CRM Software tools
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