Hybrid Account Manager

at XLFunding LLC

• Job title: Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $60,000 - $70,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Billerica, United States

About the role

• Account Manager responsible for business development and client relationships in the automotive sector. Building and maintaining client relationships while promoting XL Funding services and products.

Responsibilities

• Responsible for business development, risk mitigation, generating revenue and promoting the company’s products and services within a specific geographic area.
• Build and maintain professional relationships with current and prospective customers to encourage market growth through repeat business and referrals.
• Achieve goals and targets by engaging with clients through daily field visits, calls, texts, and auction visits to drive performance.
• Document all dealer interactions within the company’s proprietary operating system.
• Set policy expectations with new and existing dealer accounts to drive performance and meet compliance requirements.
• Effectively communicate products/changes with clients.
• Understand Axle Funding floorplans and associated fee structures and be available to execute contracts/term sheets and educate potential and existing customers on the services that are available to them.
• Analyze client data to identify at risk scenarios and proactively address concerns.
• Maintain proper collection and compliance practices to mitigate risk.
• Participate in and support local America’s Auto Auction campaigns and promotions.
• Communicate directly with the Regional Account Manager and Corporate Management team to review financial data, auction level reports, branch performance, and budget goals.
• Maintain good relationships with Auction Staff to preserve a healthy partnership and ensure success.
• Manage and support a team of 1-2 Sales and Administrative professionals if applicable.
• Perform other tasks as assigned by the Regional Account Manager or Leadership team.

Requirements

• High school degree/GED required
• College Degree Preferred or equivalent work experience in management or sales
• Prior Managerial or Supervisor experience
• 3+ years of floorplan or retail automotive dealership experience
• Must be or be willing to become a state Notary
• Leadership experience to lead teams and drive performance
• Ability to work well with team members and auction employees
• Excellent communication and interpersonal skills required
• Ability to work independently and in a remote environment
• Excellent organizational skills
• Ability to manage and resolve problems and complaints
• Basic computer software skills required – knowledge of Excel, Outlook, Internet, Microsoft Teams, and CRM Software tools