Sales Representative supporting customers throughout their trial period and managing upgrades. Engaging in cross - selling of products and maintaining communication via Salesforce.
About the role
- Account Executive responsible for client service agreements and business development in Strata team. Working in a hybrid model between office and home in Sydney or Melbourne.
Responsibilities
- Meet and exceed service standards as agreed in client service agreements
- Take a proactive approach to all aspects of service delivery to clients, ensuring client needs are identified and met in line with agreed service standards
- Support the Team with taking a proactive approach to triaging new business opportunities through the existing client base
- Adhere to Marsh quality practices, including following all Marsh procedures
- Work closely with insurer partners to negotiate favourable solutions for clients
Requirements
- Tier 1 Qualification
- Demonstrated experience within the insurance industry
- A team player who naturally maintains solid working relations with colleagues, external clients, and broader industry market segments
- Strong interpersonal skills with the ability to build and maintain relationships at all levels
- Time management and organisational skills
- Proficiency in managing client expectations and delivering on service commitments
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Benefits and rewards to enhance well-being
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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