QG
Kundenbetreuer B2B with focus on payment inquiries, process improvements and customer satisfaction. Collaborating internally to tailor support and optimize service delivery for DKB.
About the role
- Responsible for acquiring new partners, expanding our partner base, and selling new software solutions
- Works in partnership with the broader Sales team to manage the sales cycle, open-to-close
- Provides support to cross-functional teams, with a high attention to detail
- Researches, analyzes, and documents findings
- May coach, review, and/or delegate work to other team members
- Achieves personal annual sales growth contract value based on the total opportunity
- Sells to and sells through existing customers to achieve personal annual sales growth contract value
- Acquires and/or manages all prospects/partners within our Ideal Customer Profile and within their designated territory
- Follows ConnectWise value/solution-based sales process
- Prospects new accounts through cold calling and email or existing accounts through business review and email
- Closes sales that meet ConnectWise standards for pricing, margins, terms, and conditions
- Qualifies accounts to build and maintain a pipeline of opportunities to achieve annual sales goals
- Negotiates contract opportunity terms, discounts, and implementation
- Typical metrics: Average transaction ~$15K annual; ~85 transactions/year; sales cycle 25-30 days
Requirements
- Ability to manage large projects and processes independently with limited supervision
- Recognized subject matter expert of applicable work area
- Ability to situationally adapt and understand new technology/processes as per partner requirements
- Comfortable with prolonged phone use
- Ability to effectively make 40-50 outbound calls per day
- Knowledge of Managed Service Provider (MSP), Technology Service Provider (TSP), and Security industry
- Ability to identify opportunities and leverage resources appropriately
- Bachelor’s degree in a related field or equivalent business experience
- 6+ years of relevant experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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