collections

Theodo was founded 14 years ago and comprises 700 employees across offices in London, Paris, New York, Casablanca and Cape Town. The company consists of agile full-stack software development and delivery experts, who partner with innovative companies looking to challenge their organisations and fast-growing companies looking to disrupt their market. 

We have specialties across Web & Mobile, Serverless, Cloud Platforming, Data Engineering, DevOps, FinTech and HealthTech. 

Our mission is to change the way our clients work by helping you deliver value to your clients fast and building your capabilities to continuously innovate. Our work ranges from early stage products for startups and scale-ups, to larger transformation programmes for FTSE-listed companies. 

We have worked for companies such as Admiral, Made.com, Kleinwort Hambros and HomeServe.

We are currently 70 people in the UK and growing quickly. We combine a ‘start-up culture’ for our employees with an environment in which they can innovate, learn and create value for our clients. We do this through the adoption of Lean and Kaizen, Japanese practices for continuous improvement, which allows us to launch products fast without compromising on quality.

Reach out to us via our website to learn more about how we can help accelerate your delivery!

If you are interested in joining our team you can apply on the careers section on our website!

Theodo UK

• Purchase order management: collect purchase orders, verify compliance, and ensure archiving
• Timesheet management and completion: oversee, follow up, and approve
• Invoice generation and verification: prepare invoices, check for compliance, and verify legal references
• Sending invoices: dispatch according to client procedures and track responses
• Collections: monitor due dates and follow up with clients
• Administrative responses to tenders: assemble dossiers and prepare required documents

Billing and Collections Specialist – Public Sector

Billing and collection specialist working with public sector clients at Theodo. Managing order processes and ensuring compliance in financial operations.

• Purchase order management
• Collect purchase orders before project start or continuation
• Verify their compliance (legal entity, scope, daily rate (TJM), volumes, periods, invoicing terms)
• Ensure consistency between contracts, amendments and ongoing engagements
• Monitor consumed amounts vs. ordered amounts
• Alert in case of overruns or anomalies
• Ensure rigorous archiving
• Timesheet management and completion
• Drive completion of timesheets
• Follow up on delays or errors
• Verify consistency of recorded time
• Validate timesheets for invoicing in coordination with the budget owner
• Invoice generation and control
• Prepare and generate invoices (recurring and one-off)
• Verify compliance with purchase orders, contracts and amendments, and validated time
• Check daily rates (TJM), periods, legal entities and statutory mentions
• Retrieve delivery acceptance reports (PV de livraison) if required
• Respect the invoicing schedule
• Sending invoices
• Send invoices according to client procedures (public platforms, Chorus Pro, etc.)
• Track acceptance statuses
• Handle returns and correction requests
• Collections
• Monitor payment due dates
• Follow up with clients (email / phone)
• Coordinate dispute resolution
• Escalate at-risk situations
• Administrative support for tenders
• Assemble tender response documentation
• Prepare contractual documents (including for consortium bids)
• Collect partners’ documents when needed
• Verify the completeness and compliance of supporting documents
• Submit bids on public platforms
• You will be managed by Leïa, our Finance & Operations Manager, and will work closely with Guillaume, our Bid Manager on tender responses.

Billing and Collections Officer – Public Sector

Manage purchase orders, timesheets and invoicing for public sector clients.
Lead collections, dispute resolution and provide administrative support for tenders.

RS is a company that specializes in sales and consulting services, emphasizing the importance of delivering products that provide clear value to its customers. Since its founding, RS has aimed to be a leader in the sales industry, fostering a strong team environment that prioritizes employee development and customer satisfaction. The company showcases its commitment to quality and transparency, as well as its successful history with numerous completed projects and industry awards.

Imagine a global group committed to driving innovation and inspiration. 

Put simply, RS Group is a global integrated brand of experts - all aligned to deliver product and service solutions for our industrial customers.  

With solutions to help with inventory, maintenance, integrated supply, safety and purchasing, alongside an ever-evolving product range and award-winning customer service - we know we can make your life easier.

And rest assured, being an ethical and responsible business underpins everything we do. We want to work with you to help build a better world. 

That’s why Environment, Social and Governance (ESG) is at our heart, driving our commitment to deliver long-term benefits through our 2030 ESG action plan - with a focus on sustainable solutions.

One Brand, One Team, One Culture.

• Manage a portfolio of customer receivables
• Perform written and telephone collection activities in France and internationally
• Follow up before due dates to detect disputes
• Identify disputes and remove any obstacles to payment
• Respond to inquiries from internal and external clients
• Analyze and handle all written requests
• Implement corrective actions to prevent recurrence of issues
• Escalate files to the legal/collections department when necessary
• Advise clients on account-related questions
• Monitor and analyze the aged receivables (Aged Balance)
• Propose modern payment security solutions to clients

Debt Collection Officer

Chargé de recouvrement ensuring debt collection for client portfolio with client relations. Handling disputes and proposing modern payment security methods within a hybrid work model.

INFINIT is a comprehensive platform that integrates vertical banking services with AI-powered business tools tailored for SMEs across various sectors. It enables efficient management of payments, financing, checkout, and other crucial business functionalities while fostering specialized features for industries such as energy, healthcare, automotive, and logistics. With a focus on compliance and security, INFINIT enhances operational efficiencies for businesses worldwide, empowering them to thrive in a competitive landscape.

Vertical banking for SMEs, with AI-powered business services.

INFINIT

• Develop and implement collections strategies: Design and implement effective collections strategies and processes, including early intervention strategies, customer segmentation, and recovery workflows.
• Run operations & manage asset risk: Manage the critical "early intervention" window, negotiating payment plans and settlements to resolve issues before legal action is needed, including implementing specific protocols to vehicle repossession and Sold Out of Trust (SOT) scenarios.
• Manage the transition to legal, handling file preparation for bailiffs and lawyers when amicable solutions fail.
• Define and track key performance indicators such as recovery rates, delinquency rates, and cost of collections.
• Analyze collections data to identify trends, identify areas for improvement, and inform strategic decision-making.
• Help prepare regular reports on collections performance for senior management.
• Build outsourced collection capabilities and oversee relationships: Research, select, and onboard external partners specializing in debt and physical asset seizure across our geographies (FR, UK, ES). Monitor partner performance against SLAs to ensure efficiency and cost-control.

Collections Lead

Collections Lead building a scalable recovery engine for INFINIT, a fintech company. Overseeing collections strategies and managing operational risks for asset recovery and success.

Groupe Santiane is an online insurance broker and comparator specializing in complementary health insurance and related protection products. It helps consumers compare and subscribe to mutuelles (health insurance), funeral insurance, pet and home insurance, and loan-related coverage through partnerships with major insurers, offering expert advice, digital quoting, and secure electronic signature for paperless enrollment. The company positions itself as a consumer-focused marketplace and advisory service that simplifies finding and managing complementary health plans.

Le Groupe Santiane, fondé en 2007, a connu une croissance quasi ininterrompue depuis sa création. L’entreprise affiche aujourd’hui un chiffre d’affaires de plus de 100 millions d’euros et compte près de 280 collaborateurs en France. Aujourd’hui, le Groupe Santiane se place comme le premier courtier en assurance santé individuelle et comme un spécialiste reconnu de l’assurance emprunteur et prévoyance.

Construit autour de fortes valeurs entrepreneuriales et humaines, le Groupe a su se développer de manière rentable grâce à ses activités multiples :

▶ Courtage en assurance directe : grâce à ses entités Santiane et Julia, le Groupe s’est imposé comme un spécialiste de la relation client et de la vente directe, notamment de complémentaires santé, de prévoyance, d’assurances de prêt et de d’assurances obsèques à destination des particuliers.
▶ Courtage grossiste : au travers de ses entités Néoliane et UGIP Assurances, le groupe conçoit et distribue ses produits d’assurances par le biais d’un réseau de plus de 3 500 courtiers partenaires indépendants.
▶ Distribution pour compte de tiers : avec Santiane Partners, le Groupe capitalise sur son savoir-faire en distribution à distance de contrats d’assurances. Il commercialise pour le compte de grands assureurs, bancassureurs, IP ou encore opérateurs de pompes funèbres, des contrats d’assurance en marque blanche.
▶ Créateur de solutions informatiques destinées aux professionnels de l’assurance par son entité Appli-Key.

Au total, le Groupe Santiane couvre plus de 650 000 clients.

Groupe Santiane

• Verify the admissibility of client files
• Administrative management of contracts throughout their lifecycle
• Contact clients to recover outstanding debts (by phone and email)
• Monitor and process incoming payments, overpayments and incorrect charges
• Handle client requests received by email or phone
• Maintain strong business relationships with our partners (brokers, insurers, policy administrators, sales representatives)

Gestionnaire recouvrement managing client debt collection in a dynamic insurance multi-channel firm. Verifying client files and coordinating communications for debt recovery.

Stuart is Europe’s leading last-mile B2B delivery platform. Since 2015, we’ve been empowering businesses across all industries with fast and reliable on-demand delivery solutions. Our platform instantaneously connects businesses of all sizes to a fleet of high-quality couriers.

We offer a range of services that includes instant, scheduled same-day and next-day delivery. Stuart is the ideal solution for retailers, e-merchants, grocers and restaurants that want to delight their customers with flexible and express delivery options.

Since 2015, we’ve grown to operate in 150 cities in France, Spain, Poland, Portugal, Italy and the UK. Stuart is a subsidiary of DPDgroup and we are on a mission to revolutionise the last mile and bring smart delivery solutions to businesses across Europe.

Stuart

• Provide support to the billing and collections team for entities in France
• Manage customer invoicing (Sales/Operations teams at Stuart, the Talenz team, clients, etc.)
• Improve the invoicing and reporting process.
• Manage the monthly coupons process
• Process customer refunds and create the client's direct debt files
• Book banking statements and create payment workflows
• Control and monitor the client portfolio according to the dates of payments agreed in the commercial contract
• Reduce the number of days invoices remain unpaid (days sales outstanding) and maintain the quality of the ageing of invoices
• Investigate issues that occur after sales and clarify mismatched payments with customers, accounting, and business
• Contact customers to confirm outstanding payments and renew credit information
• Identifying accounts in debt, requiring external collection efforts
• Identifying potential bad debt or financial exposure
• Analyse and assess the creditworthiness of account/client using external credit risk management tools/reports

Billing and Collections Specialist

Provide billing and collections support for Stuart's France operations. Work in a hybrid model with a strong focus on customer invoicing and debt management.

Hybrid Collections roles in France

Browse 6 hybrid collections roles hiring in France plus related opportunities such as accounts receivable, customer service and finance analyst.

6 jobs found

Billing and Collections Specialist – Public Sector

Theodo UK

Billing and Collections Officer – Public Sector

Theodo UK

Debt Collection Officer

RS

Collections Lead

INFINIT

Debt Collection Officer

Groupe Santiane

Billing and Collections Specialist

Stuart