Senior Manager overseeing collections and receivables analytics for Uniphore, a leading AI - native enterprise solution. Driving cash recovery and process improvements in a fast - paced environment.
About the role
- Gestionnaire recouvrement managing client debt collection in a dynamic insurance multi-channel firm. Verifying client files and coordinating communications for debt recovery.
Responsibilities
- Verify the admissibility of client files
- Administrative management of contracts throughout their lifecycle
- Contact clients to recover outstanding debts (by phone and email)
- Monitor and process incoming payments, overpayments and incorrect charges
- Handle client requests received by email or phone
- Maintain strong business relationships with our partners (brokers, insurers, policy administrators, sales representatives)
Requirements
- Strong interpersonal and written communication skills
- Detail-oriented, organized and adaptable
- Able to demonstrate diplomacy and empathy
- Interest in the insurance sector (previous experience is a plus)
Benefits
- Meal vouchers (EUR 11 – employer contribution: 59%)
- Company health insurance provided (basic coverage for the employee)
- 100% public transport reimbursement
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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