product-operations

Emburse is a company that provides innovative solutions for travel and expense management. It focuses on offering businesses forward-thinking technology to manage and streamline their expense and travel management processes efficiently. Emburse's diverse set of software solutions includes travel management, invoice and payments automation, and insights analytics. Known for its mobile-friendly and customizable applications, Emburse aims to help businesses optimize their financial processes and enhance data-driven decision-making. The company's commitment to security and data processing requirements ensures that user information remains protected. With a recognition in the industry for its advanced technology, Emburse empowers finance teams to lead their organizations through data-driven advancements.

Emburse is the global leader in spend optimization. Our expense, travel management, purchasing and accounts payable, and payments solutions are trusted by more than 12 million business professionals, including  CFOs, finance teams, and travelers. More than 18,000 organizations in 120 countries, including FORTUNE 100 corporations, high-growth startups, public sector agencies, and nonprofits, count on our intelligent automation, sophisticated analytics, and unmatched spend control to streamline processes, increase spend visibility, enhance compliance, and deliver positive financial outcomes. 

We humanize work. We eliminate manual, time-consuming tasks, so our customers and their teams can focus on what matters most in their personal and professional lives.  

For more information on Emburse, visit emburse.com, or follow our social channels at @emburse.

Emburse

• Oversee pricing governance across all product lines, with accountability to the Pricing Committee.
• Ensure strategic pricing & packaging approaches for AI, FinTech & SaaS monetization are implemented and refined using scenario modeling and performance analytics.
• Manage the Pricing & Strategy lead, ensuring end-to-end commercial execution from SKU creating through CRM configuration, billing system implementation and usage metering.
• Partner with Business Systems & Finance to guarantee accurate pricing deployment, clean data flows, and operational integrity across systems.
• Own the product KPI framework that powers data-driven business decisions.
• Oversee the creation and maintenance of data governance standards, reporting cadences, and dashboards spanning strategic initiatives, quarterly roadmap planning, product health, feature adoption, monetization performance, retention, and expansion tied to business outcomes.
• Serve as the operational lead on critical projects related to product-based transformation of the business.
• Drive the evolution of the product operating model, ensuring disciplined planning and managing technology systems (e.g. Craft.io, Jira, Confluence) integrations.
• Champion AI-enabled efficiencies within the Product organization, improving requirements consistency and quality, accelerating workflows and scaling output.
• Lead, mentor, and develop the Director, Pricing & Strategy and Senior Data Analyst, including project prioritization, resource allocation, talent development and hiring.
• Act as a connective leader across Product, Engineering, Revenue Operations, Business Systems, Finance, and Product Marketing, building durable cross-functional alignment and ensuring the organization operates from a consistent, trusted source of product data.

Director, Product Operations – Analytics

Director of Product Operations & Analytics at Emburse leading product strategy, operations, and monetization for a FinTech solution company. Overseeing governance and analytics to drive measurable growth.

Flare is a legal technology company that provides a client-facing app and back-office tools to streamline how attorneys manage cases, communicate with clients, handle paperwork, and process billing and payments. The platform emphasizes transparent pricing, flexible payment options, automated administrative workflows, secure document management, and modern client communication to make legal services more accessible and efficient.

Flare's software platform simplifies the delivery of complex professional services while addressing consumers' expectations of ease and clarity throughout the process. Flare’s technology empowers lawyers to provide an elevated legal experience, with product features aligned with its overall mission: To be the team that enables strength and clarity through key life events. Law firms can utilize Flare's products and expertise to improve access to legal services and help their lawyers deliver their best work.

Flare

• Document and organize product processes, ceremonies (e.g., meeting frequency, structure, participant roles) and internal workflows
• Interview product and cross-functional stakeholders to understand current operations
• Contribute to improving and updating onboarding documentation for Product Managers
• Support roadmap planning by researching best practices and drafting proposals
• Help document and improve collaboration processes between Product ↔ Go-to-Market (GTM)

Product Operations Intern

Product Operations Intern enhancing product processes at Flare, a cyber threat intelligence startup. Collaborate with teams to document and improve operations while gaining hands-on experience.

Euna Solutions is a provider of best-in-class SaaS solutions designed for the public sector, offering technology that is secure, intuitive, and designed for success. They specialize in budgeting, procurement, grants, payments, and special education solutions tailored for public sector agencies. Euna Solutions is trusted by over 3,400 public sector agencies across North America, serving various sectors, including government, healthcare, utilities, nonprofit, education, and transportation. Their tools are aimed at enhancing transparency, efficiency, and compliance in administrative procedures and processes.

Euna Solutions is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance.

Euna inspires trust and confidence by helping agencies simplify operations, build better connections, and foster an environment where employees and communities thrive.

Euna Solutions

• Oversee the roadmap planning process: drive product managers to deliverables for QBRs and executive team readouts.
• Serve as Aha! administrator: configure, maintain, and optimize workflows, custom views, dashboards, integrations.
• Define and oversee product operational cadence: weekly meetings, decision Track dependencies, risks, and cross-team alignment (e.g. UX, engineering, QA, go-to-market).
• Facilitate communication of roadmap updates, release changes, and feature status across the organization.
• Lead a team of technical writers / content developers responsible for product documentation, release notes, user manuals, API documentation, etc.
• Ensure documentation is early, maintained, accurate, and aligned with development cycles.
• Define key metrics for product operations effectiveness (planning accuracy, documentation coverage, stakeholder satisfaction).
• Monitor and report on product management operational health, process bottlenecks, and areas for improvement.
• Partner with Product Directors, PMs and Product Owners to ensure process alignment and transparency.
• Drive clarity in roadmap shifts.
• Develop and deliver training, playbooks, and onboarding materials for new product team members on process, tooling, and documentation practices.
• Lead change management efforts to roll out new product operations improvements or tooling changes.

Product Operations Manager

Product Operations Manager at Euna Solutions overseeing the product management function and ensuring operational efficiency. Leading the roadmap planning process and managing a team of technical writers.

SOCi, Inc. is a transformative digital marketing platform designed for multi-location enterprises, offering a suite of tools powered by artificial intelligence. Their innovative SOCi Platform enables businesses to automate and optimize their local marketing efforts through various applications such as Genius Search, Genius Social, and Genius Reviews, focusing on enhancing visibility and engagement across all locations. By streamlining workflows and employing AI, SOCi helps brands maximize their online presence and respond efficiently to customer interactions.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. Learn more at www.soci.ai or contact us at hello@soci.ai. 

SOCi, Inc.

• Help coordinate product launch activities by organizing meetings, tracking next steps, and keeping teams aligned on timelines and priorities.
• Maintain go-to-market (GTM) calendars so teams across Product, Marketing, Sales, and Customer Success can easily see what’s coming next.
• Draft and share release notes for new features or updates, making sure information is accurate, easy to understand, and shared with the right audiences.
• Help organize and update product documentation (like shared knowledge bases) so teams always have access to current, well-structured information.
• Work with Product Managers to keep documentation processes consistent and easy to follow.
• Support internal knowledge systems (like Guru) by updating articles, answering questions, and helping teams find the information they need quickly.
• Turn product updates into clear, helpful materials that explain what’s changing and why it matters for customer-facing teams.
• Assist with creating and updating training materials and internal documentation so everyone stays in sync with product developments.
• Work with Enablement and Customer Success to review or draft customer-facing articles and guides, helping ensure what we share externally matches our internal knowledge.
• Be flexible and open to taking on new responsibilities or projects as business needs evolve.

Product Operations Specialist

Product Operations Specialist at SOCi managing product launches and documentation for AI-powered marketing solutions. Supporting teams with accurate information and training materials.

Hybrid Product Operations Managers roles in Canada

Browse 4 hybrid product operations managers roles hiring in Canada plus related opportunities such as product manager, product analyst, business operations, operations manager and product specialist.

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