user-researcher

Afya is the largest hub of education and healthcare solutions in Brazil, dedicated to enhancing medical training and practice. With a comprehensive portfolio that includes undergraduate programs, continued medical education, and digital healthcare solutions, Afya aims to support healthcare professionals at all stages of their careers. The company leverages technology to deliver high-quality medical education and has seen substantial growth in digital educational resources, especially during the pandemic, positioning itself as a leader in the healthtech sector.

Afya is a leading medical education group in Brazil based on the number of medical school seats, delivering an end-to-end physician-centric ecosystem that serves and empowers students and physicians to transform their ambitions into rewarding lifelong experiences from the moment they join us as medical students through their medical residency preparation, graduation program, continuing medical education and offering digital products to help doctors enhance their healthcare services through their career, such as clinical decisions software, practice management tools and electronic medical records, telemedicine, digital prescription and content and technology for medical education.

Afya

• Support the development of strategy and decision-making for Product and Design teams.
• Identify problems and opportunities in product user experience through quantitative and qualitative research.
• Serve as a core support function that will impact the outcomes of features, products, and business strategies.

Senior UX Researcher

Senior UX Researcher in a hybrid role helping teams develop strategies and improve product usage. Collaborating with multidisciplinary teams in the health solutions sector.

Com a alfaiataria sendo nosso forte DNA, nossas peças trazem modernidade de uma forma autoral e exclusiva.

YOUSE

• Lead Discovery: Plan and execute end-to-end research, from recruitment through to delivery of actionable insights.
• Validate Business Cases (BCs): Act as the "reality check" for new business cases, ensuring proposed solutions address real problems.
• Experience Metrics: Monitor UX KPIs (NPS, CSAT, SUS) and correlate these with product metrics and user behavior.
• Cross-functional Collaboration: Work closely with Product Managers, Designers and Engineering.
• Data Culture: Democratize knowledge by ensuring research findings are accessible and understood across the organization.
• Phase 1 (Screening): Conduct desk research and quick analyses to validate whether the identified pain point justifies the effort of a new project.
• Phase 2 (Exploratory Analysis): Run exploratory research (interviews, shadowing, diary studies) to deepen understanding of the problem.
• Phase 3 (Detailing): Conduct usability tests, card sorting and high-fidelity prototype validation to refine the solution.
• Phase 5 (Follow-up): Analyze real post-launch behavior and gather continuous feedback to feed the backlog of improvements.

UX Researcher driving user experience research and insights to inform business goals at Youse. Leveraging qualitative and quantitative methods to enhance digital insurance experiences.

Grupo RBS is a leading media company based in Rio Grande do Sul, Brazil. It specializes in journalism and entertainment, utilizing various platforms including radio, television, newspapers, and digital media to connect with the local audience. Grupo RBS aims to provide information, companionship, entertainment, and emotional engagement to its listeners and viewers, reinforcing a historical relationship of trust and proximity with the community.

Our story was born from the passion of an entrepreneur and visionary: Mauricio Sirotsky Sobrinho. From his passion for communication and his business acumen came Grupo RBS, a leading multimedia communication company in Brazil and of the largest Rede Globo affiliate.

His successors expanded his legacy of passion, courage and pioneering spirit. Jayme Sirotsky, Nelson Sirotsky and currently Eduardo Sirotsky Melzer expanded the operations of our company, consolidating its leadership in the media market in the South and breaking into new sectors.

Today, RBS is a leader in the field of communication in Rio Grande do Sul and Santa Catarina, producing content and entertainment on television, radio, newspaper and digital platforms.

Through our digital business, e.Bricks, we have become a benchmark in the areas of digital media, mobile applications and targeted e-commerce, working in high growth sectors with innovative models and excellence in management.

Inspired by our founder, we believe that growth is only possible when it considers the human aspect. People turn dreams into reality. We are passionate about people who make it happen, and we are passionate about making it happen as well. In the past five decades, the trajectory of Grupo RBS has been built by people who shared challenges. This is our strength, because we know that our future will be the size of the passion that we are able to inspire.


Grupo RBS

• Conduct qualitative and quantitative research to understand the needs, motivations, pain points and habits of Grupo RBS streaming users;
• Map, design and keep updated the user journey across different platforms (apps, web, CTV, players, etc.);
• Work in direct partnership with the Data team on all activities related to the collection, structuring, analysis and interpretation of behavioral data and product metrics;
• Define, monitor and interpret indicators such as retention, churn, engagement, conversion, watch time, NPS and CSAT, always in collaboration with the Data team;
• Plan and conduct interviews, usability tests and surveys, integrating qualitative results with the quantitative analyses carried out with the Data team;
• Turn research and analyses into actionable insights for product squads, UX/UI and content strategy;
• Support backlog prioritization and roadmap decisions based on user evidence and consolidated data;
• Create and maintain research artifacts (personas, journeys, empathy maps, reports and presentations);
• Promote a user-centered and data-driven culture within the organization.

UX Researcher II – Streaming

UX Researcher II conducting research and analysis to enhance user experience for Grupo RBS's streaming platforms. Collaborating with teams to deliver actionable insights and improve digital products.

• Support the development of strategy and decision-making for the Product and Design teams.
• Identify problems and opportunities in product user experience through quantitative and qualitative research.
• Serve as a core support role that will impact the outcomes of features, products, and business strategies.

UX Researcher within Afya focusing on product and design strategy in healthcare. Identifying user experience challenges through qualitative and quantitative research.

Hybrid UX Researchers roles in Brazil

Browse 4 hybrid ux researchers roles hiring in Brazil.

4 jobs found

Senior UX Researcher

Afya

Senior UX Researcher

YOUSE

UX Researcher II – Streaming

Grupo RBS

Senior UX Researcher

Afya