Hybrid UW Analyst – Middle Market

at Zurich Insurance

• Job title: UW Analyst – Middle Market
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $66,800 - $109,400 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• UA Analyst supporting Loss Sensitive underwriters across multiple lines at Zurich North America. Analyzing risk exposures and assisting in underwriting decisions for various accounts.

Responsibilities

• Analyze risk exposures by reviewing risk controls, loss history, financial condition, and other key information to support underwriting decisions regarding submission acceptance or declination
• May execute underwriting actions within established risk appetite
• Assist underwriters by evaluating and recommending inputs related to policy rating, pricing, policy construction, coverages, exclusions, and required forms to ensure accurate quoting and issuance
• Execute tasks according to standard operating procedures (SOPs)
• Proactively identify information needs, seeking alternative and relevant data sources through underwriting tools to improve risk understanding
• Track contingencies, issue binders and endorsements, invoice as needed, and coordinate with internal service units (e.g., rating, billing)
• Maintain electronic file documentation, ensuring accuracy, regulatory compliance, and audit-ready condition
• Lead account servicing activities—both independently and in partnership with underwriters—for new business, renewals, and endorsements on more complex accounts
• Engage with brokers, agents, distributors, and customers, conducting planned and well-prepared interactions and on-site visits related to servicing matters
• Build strong working relationships across internal teams and with broker partners
• Support and mentor team members by providing coaching, problem-solving assistance on complex transactions, and context behind solutions to aid development
• Participate in special projects as assigned

Requirements

• Bachelor’s degree and 2+ years of experience in Insurance, Underwriting, or Market Facing OR Zurich Certified Insurance Apprentice (with Associates Degree) and 2+ years of experience OR High School Diploma or equivalent and 4+ years of experience in Insurance, Underwriting, or Market Facing
• Knowledge of the insurance industry and regulatory environment
• Experience in data collection and analysis
• Experience with insurance processing, rating, and policy management systems
• Customer service background
• Problem-solving experience
• Experience servicing portfolios across multiple lines of business
• Proficiency with Microsoft Office

Benefits

• Competitive pay and comprehensive benefits for employees and their families
• Bonuses and merit increases