Multiline Claims Specialist investigating and resolving multiline insurance claims with a focus on member satisfaction. Collaborating with internal and external stakeholders within a hybrid work environment.
About the role
- Senior Claims Specialist managing General Liability claims within a team at Zurich. Collaborating with internal/external partners and delivering customer-centric claims service.
Responsibilities
- Work with a team of claims professionals with diverse experiences and backgrounds
- Support development as you hone technical skill set in GL policy interpretation and coverage analysis to resolve claims effectively
- Handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits
- Collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience
- Learn and develop knowledge of established protocols and industry best practices to ensure claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience
Requirements
- Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area OR High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area OR Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area OR Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area OR Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area
- Must obtain and maintain required adjuster license(s)
- Microsoft Office experience
- Knowledge of insurance regulations, markets, and products
Benefits
- Comprehensive employee benefits package including eligible dependents
- Competitive compensation
- Ongoing career development opportunities
- Short term incentive bonuses and merit increases
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