Technical Consultant for RIO managing product demonstrations and user training for mechanical distributors. Roles include field visits, merchandising, and technical support.
About the role
- Retail Claims Consultant assessing and managing income protection claims in a reputable insurance company. Focused on continuous improvement and enhancing claims management capabilities.
Responsibilities
- Assessing and managing a portfolio of Retail Income Protection claims
- Managing the claims process and stakeholder engagement from assessment to determination
- Reviewing policies to determine type, validity, date of risk commencement, quantum of insured benefit, and whether the claim is payable
- Developing appropriate strategy for managing each claim
- Identifying and instructing external medical, legal, vocational, and forensic vendors to act on Zurich’s behalf
- Implementing system, process, and procedural improvements within the team
- Uplifting the capabilities of claims administrators by developing their knowledge and skills across the claims management process
Requirements
- Experience with end-to-end assessment of retail income protection claims
- Backgrounds in workers’ compensation or injury management also relevant
- Strong understanding of medical terminology or allied health/medical coursework
Benefits
- 5 weeks of annual leave for permanent staff
- 15 days of personal/carer’s leave
- Access to Family Care (parental leave)
- Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees
- AUD$500 wellbeing payment per year
- AUD$295 new starter e-voucher for your work-from-home setup
- Award-winning training programs
- Global mobility opportunities across more than 200 countries
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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