Hybrid Senior Product Manager – Apps

at Zopa Bank

• Job title: Senior Product Manager – Apps
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Android, iOS
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Product Manager responsible for evolving core native app capabilities and enhancing customer experience with Zopa's digital banking solutions.

Responsibilities

• Own and evolve core native app capabilities that shape how customers experience Zopa across all products.
• Lead the development of platform-level features such as design systems, shared components, and experience patterns that enable consistency and reduce time to market.
• Leverage OS-native capabilities across iOS and Android to deliver meaningful customer value and differentiated experiences.
• Partner closely with design and engineering to build intuitive, scalable solutions that balance craft, speed, and impact.
• Take a commercially minded approach to product decisions, ensuring the app effectively supports cross-sell, engagement, and sustainable customer lifetime value.
• Experiment with new ways to manage and optimise the customer lifecycle, driving deeper relationships and more products per customer.
• Use data rigorously, defining success metrics, running experiments, and turning insight into action.
• Collaborate extensively with other Product Managers to ensure all changes contribute to one cohesive, end-to-end banking experience.
• Act as a strong product leader within the native app space, raising the bar for product thinking, experience design, and customer focus.

Requirements

• 5+ years’ experience as a Product Manager working on mobile apps, ideally in fintech, digital banking, or other high-scale consumer products
• Proven, demonstrable impact on customer outcomes, either through building zero-to-one product features or iterating on existing products
• A strong product and technical mindset, with experience building not just features but platforms, systems, or foundations that enable teams to move faster
• Comfortable working closely with iOS and Android teams, with an understanding of the strengths and constraints of each platform
• Naturally curious and deeply data-driven, using insight and experimentation to guide decisions
• Able to balance commercial goals and customer value, thinking in terms of engagement, lifetime value, and sustainable growth
• Experienced in cross-team collaboration, influencing and aligning multiple product areas around a shared vision
• A clear, compelling communicator who can articulate product strategy, trade-offs, and outcomes to a wide range of stakeholders
• Thrives in fast-moving, iterative environments where products evolve continuously and ambiguity is part of the job

Benefits

• flexible ways of working
• face-to-face collaboration
• good work-life balance
• option of working from abroad for up to 120 days a year
• diversity and inclusion forums