Manage Manufacturing Science and Technology for LAI products at GSK. Oversee technical delivery, risk management, and drive compliance for pharmaceutical production.
About the role
- Product Lead - Conversion overseeing onboarding and monetization for luxury brand's customer journey. Leading a team for innovative monetization and customer experience strategies.
Responsibilities
- What you’ll do
- Own the primary acquisition route from onboarding through to monetization, leading a team of 4.
- Drive successful subscriber growth through robust experimentation in pricing, packaging, payments and upsells.
- Identify and evaluate opportunities for new monetization models that drive meaningful revenue growth.
- Create consistent frameworks and metrics, reporting, processes, and measurement systems for growth efforts and experiments.
- Create an outstanding end-to-end customer experience by pairing rapid, iterative testing with thoughtful and considered narrative design.
- Directly shape experimentation stack, tooling and modelling, and evangelize it within Ffern.
Requirements
- What we’re looking forMust Haves:
- 3+ years in product growth, with emphasis on conversion optimisation and onboarding funnels, ideally in a B2C startup
- Proven expertise in designing, running, and analysing A/B tests to improve conversion, engagement, and retention
- Track record of working effectively with designers, engineers, and cross-functional teams to deliver growth outcomes
- Ability to prioritise ruthlessly and deliver high impact quickly
- Data-driven, insight-led, and experimentation-focused mindset
- Strong intuition for brand and editorial quality
- Subscription experience
- Nice to haves:
- Subscription ecommerce experience
- Ownership experience of a performance marketing focused acquisition funnel
- SQL for data analysis
Benefits
- Private Healthcare - Full private healthcare with Vitality
- Pension Contribution - We switch the standard pension contributions and offer 5% employer and 3% employee contributions, as a salary sacrifice scheme for tax-efficient saving.
- Ffern Membership - All team members enrolled onto Ffern ledger, receiving both the EDP and candle each season
- Annual Leave - 25 days increasing up to 28 days with each additional year of service
- Flexible working - 3 days in our London office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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