Director leading operational effectiveness for Patient Experience operations at GSK in the US. Partnering with cross - functional teams to ensure reliable patient services and data stewardship.
About the role
- Senior Strategy & Operations Lead driving strategic initiatives for Pinterest's Global Content & Operations team. Collaborating across departments to enhance engagement and operational effectiveness.
Responsibilities
- Work directly with key Global Content & Operations leaders on critical initiatives designed to grow the creator ecosystem, team productivity and operational efficiency.
- Work with and influence cross-functional teams including Analytics, Product, Finance, Sales and Business Operations.
- Lead strategic problem solving for priority questions by structuring ambiguous problems, developing clear hypotheses, scoping required analyses, and turning them into actionable recommendations.
- Develop executive-ready narratives that synthesize complex data, market dynamics, and internal signals into clear, compelling stories.
- Operate as a strategic thought partner to leadership, helping shape what Pinterest should build, accelerate, or rethink.
- Own data analysis required for strategy development.
- Leverage insights from key business drivers, trends and operating metrics, and communicate recommendations to GC&O leadership and the broader organization.
- Proactively identify and redefine opportunities that improve and scale our business.
Requirements
- 10+ years of professional experience in management consulting, investment banking, corporate strategy, or equivalent roles in technology/media.
- Experience in content, media, or the creator ecosystem, with familiarity across content, product + monetization.
- Demonstrated structured problem solving - including framing ambiguous questions, developing hypotheses, design analyses, and translating them into actionable recommendations.
- Proven track record leading complex, cross-functional programs end-to-end—from problem definition and analysis to decision-making and execution.
- Exceptional narrative storytelling and communication skills; able to synthesize complex data and ambiguous signals into crisp executive ready narratives.
- Experience influencing without authority across multiple XFN functions (including Partnerships, Editorial, Product, Biz Ops).
- Organized, detail-oriented and strategically focused, with a bias for action
- Strong analytical skills - familiarity with SQL and independently querying and structuring data required, Tableau and Salesforce preferred.
Benefits
- Equity
- Flexible work arrangements
- Innovation and creativity encouraged
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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