Customer Solutions Manager or Outbound Product Manager engaged in GPU cloud infrastructure and enterprise customers. Driving product strategy through market insights and competitive analysis.
Responsibilities
Work directly with enterprise customers, AI developers, and ecosystem partners to understand workload patterns, pain points, and technical requirements.
Continuously track and analyze GPU cloud competitors (e.g., CoreWeave, Lambda, RunPod, AWS, Azure, GCP) across performance, cost, scalability, and customer experience.
Maintain deep understanding of industry evaluation and certification frameworks (e.g., ClusterMax, NVIDIA Cloud validation) and apply that knowledge to shape our product and differentiation strategy.
Synthesize customer and competitive insights into clear requirements, priorities, and recommendations for the Product and Engineering teams.
Partner with GPU and AI ecosystem vendors (e.g., NVIDIA, AMD) to ensure alignment with performance, interoperability, and validation standards.
Collaborate with FAEs and Solution Engineers during customer PoCs to gather structured feedback and ensure successful deployment outcomes.
Act as a subject matter expert on AI/GPU cloud market dynamics and communicate insights through internal briefings, product planning sessions, and executive updates.
Requirements
5–10 years of experience in solutions engineering, technical product management, competitive analysis, or product strategy, ideally in GPU computing, cloud infrastructure, or AI/ML systems
Strong understanding of GPU cloud evaluation frameworks, NVIDIA Cloud validation programs, or similar benchmarking processes used by analysts and hardware partners
Proven ability to translate complex customer and market insights into actionable product direction
Technical background in Kubernetes, GPU orchestration, AI/ML workloads, or data center infrastructure
Excellent communication and presentation skills; able to interface effectively with both engineers and executives
Bachelor’s or higher degree in Computer Science, Physics, Engineering, or related technical discipline.
Benefits
Competitive salary and equity based on your experience and skillset
This is a Hybrid role - 3 days in office, 2 days WFH
Must locate in Palo Alto
Applicants must be authorized to work in the United States without need for visa sponsorship.
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