Software Consultant guiding clients in using warehouse management solutions effectively. Overseeing projects from kickoff to live operation, ensuring software integration in their processes.
Responsibilities
You support projects from kick-off through successful go-live and ensure our solutions deliver real value in everyday operations.
You help our customers get the most out of their inventory/merchandise management software.
You install and configure our software — on-site, remotely, or in the cloud.
You analyze business processes and translate them into tailored software solutions.
You conduct online and onsite training sessions to enable customers to use the software effectively.
You coordinate the necessary steps with all involved partners and stakeholders.
You provide valuable customer feedback to development and support and actively help shape our software.
Requirements
Vocational training or a degree in an IT-related field — or equivalent practical experience (career changers with professional experience are expressly welcome!)
Strong communication skills and a confident, customer-facing manner
Structured, independent working style and strong organizational skills
Ideally, knowledge of retail or hospitality processes and initial experience with merchandise management and POS systems
Good knowledge of Windows systems and networks
Experience with relational databases; SQL skills are a plus
Very good German language skills; English skills are welcome
Benefits
Close-knit/team-oriented environment with around 20 committed colleagues
Regular working hours and a genuine work–life balance
Remote-first approach with the option to work from home
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