Manager of Patient Access managing Patient Access department for Ensemble Health Partners. Leading operations for admitting and financial services in a healthcare setting.
About the role
- Strategic Engagement Manager overseeing relationships for high-value accounts in healthcare solutions. Developing strategies to drive growth and improve client retention within Zelis.
Responsibilities
- Lead client relationships for high-value or strategic accounts.
- Own the end-to-end relationship for strategic accounts, acting as a trusted advisor.
- Develop account growth strategies and execute plans.
- Lead quarterly business reviews and strategic planning sessions with clients.
- Identify growth opportunities through upselling, cross-selling, and solution expansion.
- Resolve complex client issues with minimal supervision, leveraging internal resources.
- Analyze market trends and provide insights to clients.
- Collaborate cross-functionally to deliver integrated solutions.
- Mentor junior account managers and contribute to team knowledge sharing.
Requirements
- Typically has Bach. +4 yrs; Masters +2 yrs
- Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.
- Proven track record of growing accounts and meeting KPIs.
- Excellent leadership and client-facing skills.
- Strong analytical and strategic thinking abilities.
- Demonstrated success in managing complex client relationships and driving growth.
- Strong business acumen and ability to align client needs with company offerings.
- Experience in contract negotiation and renewal processes.
- Excellent presentation and stakeholder management skills.
- Unable to proceed with candidates who require visa sponsorship now or in the future.
Benefits
- Hybrid and remote friendly culture
- Company training and regional training in area of expertise
- Equal opportunity employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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