Hybrid UX Lead

at Verity Relationship Intelligence

• Job title: UX Lead
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• UX Lead at VerityRI responsible for all UX design and execution activities. Collaborating across teams to deliver innovative solutions for customer relationship management software.

Responsibilities

• Bring innovation and polish to the VerityRI UX designs to make sure that our technology projects the quality and usability that our customers expect.
• Work with Product Management and other business leaders to form a holistic view of the VerityRI customer journey, develop a deep understanding of our business and provide appropriate strategic recommendations around UX.
• Manage the delivery of UX artefacts such as Figma mock ups to ensure project teams have the materials needed to support ongoing system development.
• Utilise the latest design tools, including state-of-the-art AI solutions to make the design process as efficient as possible.
• Advocate for the user in all aspects of product development
• Actively engage with the wider UX community outside of VerityRI to gain insights into new areas which could benefit our products and capabilities.
• Understand that continuous learning is part of what it is to be a UX expert, and taking time to improve your skills (with the support of the company) and share with your colleagues

Requirements

• A UX generalist with a proven track record across a range of UX functions supporting system design and implementation
• Experience of data visualization in a SaaS application
• A self-starter who enjoys working independently with the autonomy to drive the UX function.
• Experience with generative and evaluative user research methods and techniques with the ability to understand your teams' needs and select an appropriate approach to generating findings
• Workshop design and facilitation experience
• Strong communication skills, confident in communicating findings and recommendations
• Agile delivery experience, able to work iteratively to deliver UX project assets at appropriate pace
• Curious to understand people, knowing which questions to ask to probe to the root of the problem
• Ability to deliver to deadlines, contribute to work estimates.
• Proactive, able to provide Continuous Improvement suggestions
• Team player
• Driven to engage in continuing professional development of self and others
• Excellent attention to detail
• Interest in wider UX community and broader developments

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Professional development
• Flexible work arrangements