D365 WareHouse Expert supporting Microsoft Dynamics 365 Finance and Operations with 8+ years experience in supply chain management. Collaborating with stakeholders and optimizing processes for business needs.
Responsibilities
Work closely with business stakeholders to understand their needs, objectives, and challenges
Elicit, document, and analyze business requirements, processes, and workflows
Maintain accurate and up-to-date project documentation throughout the project lifecycle
Participate in system testing, user acceptance testing, and validation of implemented solutions
Identify areas for process optimization and efficiency enhancement
Requirements
8 to 10 years of experience in Dynamics platform
Experience supporting enterprise financial/ERP systems (Microsoft D365 Finance and Operations)
Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
Knowledge of SQL and database queries, and trends in technology relating to software applications
Relevant education in Computer Science, information systems, or equivalent work experience is an asset
Benefits
To deliver Tier 2 application support
Provide technical analysis on requested changes to Microsoft Dynamics 365 Finance and Operations and other business applications
Support related duties include troubleshooting applications and software for all internal customers, such as operations, development, and other business units
Maintain and enhance performance of all new and existing software and applications across the organization
Perform preventative maintenance, including installation of service packs, patches, hot fixes, etc.
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