Cloud Operations Suite Architect working with partners on virtualization and hybrid IT solutions. Delivering training, support, and conducting technical presentations to drive customer success.
About the role
- Technical Sales Engineer/Specialist providing pre- and post-sales technical support at Xylem. Assisting engineering and sales teams to exceed customer expectations through innovative solutions.
Responsibilities
- Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers
- Assist Engineering Team, who is responsible for providing technical and product expertise
- Work closely with internal colleagues, subject matter experts, and technical and commercial resources to review tender documents
- Provide essential support to the sales team in quotation creation process for engineered projects
- Contribute as a technical consultant in efforts to prepare and review project bid package
- Support the project managers in providing technical solutions to the customers and Engineers
- Provide support to the application engineers in conducting application training for customer service and operations
- Participate in Xylem Watermark volunteer activities.
Requirements
- Bachelor's degree in engineering or equivalent experience required
- 0-2+ years of relevant experience
- Ability to use consistent business processes to achieve desired results
- Willingness and ability to always provide superior customer service
- Ability to effectively communicate verbally and in writing
- Strong problem-solving and negotiation skills
- Effective interpersonal skills with customers, coworkers, and management
- Strong teamwork and organizational skills with the ability to multi-task
- Proficiency in Microsoft Office products and the use of computer applications
- Valid driver’s license with acceptable driving record
- Preferred Qualifications: Mechanical engineering or automation degree
- Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.
Benefits
- Flexible Time Off (FTO) for salaried positions
- Health insurance
- Dental insurance
- Vision insurance
- Investment savings plans
- Additional miscellaneous benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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