Technical Sales Engineer/Specialist providing pre- and post-sales technical support at Xylem. Assisting engineering and sales teams to exceed customer expectations through innovative solutions.
Responsibilities
Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers
Assist Engineering Team, who is responsible for providing technical and product expertise
Work closely with internal colleagues, subject matter experts, and technical and commercial resources to review tender documents
Provide essential support to the sales team in quotation creation process for engineered projects
Contribute as a technical consultant in efforts to prepare and review project bid package
Support the project managers in providing technical solutions to the customers and Engineers
Provide support to the application engineers in conducting application training for customer service and operations
Participate in Xylem Watermark volunteer activities.
Requirements
Bachelor's degree in engineering or equivalent experience required
0-2+ years of relevant experience
Ability to use consistent business processes to achieve desired results
Willingness and ability to always provide superior customer service
Ability to effectively communicate verbally and in writing
Strong problem-solving and negotiation skills
Effective interpersonal skills with customers, coworkers, and management
Strong teamwork and organizational skills with the ability to multi-task
Proficiency in Microsoft Office products and the use of computer applications
Valid driver’s license with acceptable driving record
Preferred Qualifications: Mechanical engineering or automation degree
Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.
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