Customer Service Representative for Sentry Insurance handling phone inquiries and providing quality customer service. Join one of the largest mutual insurance companies in the U.S. and be a part of a growing team.
About the role
- Customer Service Specialist assisting customers with technical selections and product configuration in the water industry. Building relationships with clients and managing purchase orders while ensuring high-quality responses.
Responsibilities
- Assist with technical selections and product configuration
- Build technical knowledge in targeted areas of expertise which enables rapid, accurate and high-quality response for Xylem customers.
- Manage purchase orders from receipt through to delivery
- Provide order status updates and follow up on any delays
- Build relationships with our customers
Requirements
- Excellent interpersonal skills with the ability to successfully communicate with customers
- A strong technical aptitude is highly desired
- Willing to learn and grow with the business
- Resourcefulness, creativity and a continuous improvement mindset
- Strong collaboration skills, working as a team
- Demonstrated problem-solving capability
- Competency in using ERPs, CRM software and other applications
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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