Customer Service Representative for Sentry Insurance handling phone inquiries and providing quality customer service. Join one of the largest mutual insurance companies in the U.S. and be a part of a growing team.
About the role
- Customer Support Manager for CARSYNC's innovative fleet management platform. Overseeing customer inquiries and ensuring effective onboarding and support processes.
Responsibilities
- Customer support: Handling incoming support requests
- Onboarding new customers: Guiding clients through the onboarding process
- Ensuring customer satisfaction: Delivering excellent service
- Efficient handling of inquiries: Working in a structured, solution-oriented manner
Requirements
- Completed commercial (business) or technical vocational training
- Strong communication skills
- High coordination skills
- Excellent interpersonal skills
- Analytical thinking
- Ability to work independently
Benefits
- Attractive compensation with a performance-related component
- Agile working environment with flat hierarchies
- Family-like atmosphere with fast decision-making
- Comprehensive onboarding
Job title
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Degree requirement
Location requirements
Customer Service Representative builds and maintains client relationships while assisting with system implementation. Collaborates with internal teams and oversees client inquiries and needs.
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