Hybrid IT Support Specialist

Posted yesterday

Apply now

About the role

  • IT Support Specialist providing technical support in Sydney office. Supporting office expansion and onboarding new starters while managing AV technology and IT service requests.

Responsibilities

  • Supporting the expansion of our Sydney office, including the setup and launch of new floor builds.
  • Managing and optimising audio-visual meeting room technology, specifically Google Meet, and G-Suite integrations.
  • Overseeing the end-to-end onboarding process for new starters to ensure a smooth technical transition into the company.
  • Working through the global queue to provide general IT support and local escalations for the Australia and Asia regions.

Requirements

  • Experience supporting both Mac and Windows environments along with cloud-based applications like G-Suite or Active Directory is highly valued.
  • You possess outstanding interpersonal skills and feel comfortable managing stakeholders and communicating with senior leadership.
  • A background working in large-scale or global environments helps you navigate our fast-paced support queues effectively.
  • You have a proactive mindset and are keen to take ownership of site-specific projects, including meeting room technology and AV setups.
  • Your ability to multi-task and manage your time ensures that service levels are met while you balance regional and global priorities.

Benefits

  • Flexible working arrangements
  • Professional development opportunities

Job title

IT Support Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job