Hybrid Delivery Manager – Technical Programme Manager

at Islacare

• Job title: Delivery Manager – Technical Programme Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £42,000 - £48,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Technical Programme Manager leading NHS projects ensuring smooth onboarding of Isla platform. Collaborating on delivery excellence and building relationships in healthcare environments.

Responsibilities

• Lead multiple NHS implementation projects, ensuring smooth onboarding and adoption of the Isla platform
• Streamline delivery processes to make them repeatable, efficient, and client-friendly
• Be focused on measuring and demonstrating the impact of Isla’s platform on healthcare services
• Understand client needs and guide them through implementation, helping them get the most value from the platform
• Act as the main point of contact for clients, resolving issues and supporting ongoing adoption
• Collaborate with internal teams to remove blockers and ensure delivery excellence, working closely with Product to develop and strengthen the platform
• Provide input on company strategy and help steer key decisions from a delivery perspective
• Build and expand your professional network within the NHS and healthcare sector
• Run product demos and map out next steps with prospects

Requirements

• Enthusiasm, passion, energy, and a desire to make positive change
• Proven work experience as a Programme or Project Manager, Delivery Manager, or similar
• An understanding of project management methodologies and when to apply them
• Strong Account Management skills, with a desire to grow relationships with both existing and new clients beyond the initial engagement
• Track record of consistently high performance
• Analytical approach with evidence of using data to inform decisions
• Proven experience of running benefits realisation processes within projects
• Excellent communication, influencing, and negotiation skills
• Comfortable navigating complex organisations and building networks across multiple teams

Benefits

• Work from home or at our office in 131 Finsbury Pavement - Industrious
• Equity options available
• Flexible working times
• Work abroad for up to 90 days per year
• Enhanced parental leave
• 25 days annual leave (on top of bank holidays)
• Take your birthday off
• Take Christmas Eve off too
• Treat your friends or family to a meal each quarter (up to £75)
• A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or private medical insurance.
• Quarterly team socials
• A learning day every month and we'll buy you a book or course each time
• Delivering social impact through improved patient healthcare
• Working at a well-funded and rapidly growing start-up, solving a global problem in a new way
• A whole lot of fun on an exciting journey