Hybrid Technical Program Manager – Compliance Systems, Analytics

at Western Union

• Job title: Technical Program Manager – Compliance Systems, Analytics
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $110,000 - $150,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Distributed Systems, SDLC
• Location requirements: Hybrid, Denver, United States

About the role

• Technical Program Manager driving complex compliance technology initiatives at Western Union. Collaborating across global teams to ensure delivery on strategic objectives and program milestones.

Responsibilities

• Drive end-to-end delivery of several complex compliance technology initiatives across the organization.
• Manage multiple enterprise-level workstreams in parallel, aligning priorities, dependencies, and timelines.
• Ensure program objectives are met within scope and schedule.
• Translate regulatory and business objectives into program charters, operating models, and measurable outcomes.
• Orchestrate execution across global engineering, product, compliance, and operations organizations, aligning on vision, technical decisions, and milestones.
• Anticipate systemic risks across the portfolio and proactively realign resources, sequencing, and scope to keep strategic priorities on track.
• Serve as the connective tissue between executive sponsors, regional leaders, and delivery teams to ensure enterprise-wide alignment and adoption.
• Monitor and manage interdependencies across workstreams, teams, and sub-projects.
• Establish and chair program governance mechanisms (steering committees, architecture reviews, risk boards).
• Create, maintain, and socialize centralized information hubs (e.g., SharePoint, Confluence) for transparency and alignment.
• Ensure product and engineering roadmaps align with enterprise priorities, initiatives, and strategies.
• Develop executive-ready insights to support funding, prioritization, and trade-off decisions.
• Define the operating model for how compliance technology programs are executed across teams, geographies, and disciplines.
• Create and manage project plans to drive projects to completion and features to launch.
• Define requirements for reporting tools and dashboards to enhance visibility and decision-making.
• Design and maintain KPI frameworks that measure program health, program readiness, delivery predictability, and business outcomes.
• Create the ‘playbook’ of program management processes, tools, and dashboards needed to successfully execute within the portfolio.

Requirements

• 4+ years of experience in project, program, or technology business management roles
• Experience leading complex, multi-year or multi-workstream programs across product, engineering, and business teams.
• Strong technical fluency in enterprise software platforms, distributed systems, or data/analytics architectures.
• Strong understanding of program management methodologies and philosophies (Agile, Lean, CPM, WBS, SDLC, etc)
• Ability to distill complexity and communicate effectively with both technical and business audiences to manage expectations.
• Exceptional verbal and written communication skills; ability to influence senior stakeholders.
• High sense of ownership, urgency, and ability to thrive in ambiguity.
• Highly organized, proactive, and solution-oriented with strong attention to detail.
• Comfortable operating in fast-paced, matrixed, global environments.

Benefits

• short-term incentives
• multiple health insurance options
• accident and life insurance
• access to best-in-class development platforms
• Medical, Dental and Life Insurance
• Tuition Assistance Program
• Parental Leave
• One day volunteer time off
• $0 Money Transfer Fee Discount Code – Quarterly Recognition Program
• “Game Changers” Employee Discount Program
• Global Adoption Assistance
• Global Scholarship Awards Program
• 401K plan