Hybrid Strategic Operations Manager

at Wunderflats

• Job title: Strategic Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Tableau
• Location requirements: Hybrid, Berlin, Germany

About the role

• Strategic Operations Manager managing projects for Wunderflats, enhancing landlord engagement and satisfaction with strategic initiatives. Collaborating with multiple departments for operational excellence and growth.

Responsibilities

• Own and deliver strategic, cross-functional projects end-to-end with a clear business impact, especially on own innovations, changes and optimisations that increase our landlord engagement, satisfaction and listing quality on our marketplace.
• Structure ambiguous problems into clear plans, timelines, and success metrics
• Lead operational customer facing launches of e.g.new offers, features, and operational processes
• Use data to identify root causes, validate hypotheses, and measure impact
• Define and track meaningful KPIs with Data teams (e.g. Tableau)
• Align stakeholders and communicate progress proactively throughout execution
• Anticipate risks and adapt execution when needed

Requirements

• 3-4 years of experience in Operations Strategy, Project Management, Consulting, or similar roles
• Proven track record of leading cross-functional initiatives end-to-end, with a clear business impact
• Strong execution focus within a business environment (not only consulting)
• Excellent structuring and prioritization skills
• Pragmatic, impact-driven mindset
• Data-driven and analytically strong
• Systems thinker with customer-centric approach
• Strong communication and stakeholder management skills
• High ownership and reliability.

Benefits

• #empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact.
• #worklifeinbalance: Our working hours are flexible and family-friendly. Your main working hours are spent in the office, but you are also welcome to work from home from time to time.
• #personaldevelopment: We support you in your personal & professional development, e.g. through individual training programs, workshops, or participation in trade fairs and conferences.
• #compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
• #wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, detox room, playroom, roof terrace and fruit & drinks on us.
• #welovetohavefun: Celebrate with us at our annual summer or winter party, and regular after-work gatherings, and power up in our office with yoga, table soccer and table tennis.
• #morebenefits: A special discounted membership at Urban Sports Club? Decent discounts at FutureBens? Yearly travel ticket? - here you go! - and even more!