Hybrid Director of Resiliency Programs

at World Relief

• Job title: Director of Resiliency Programs
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Memphis, United States

About the role

• Director of Resiliency Programs leading department for refugees and immigrants at World Relief Memphis. Overseeing multiple services to promote well-being and integration within communities.

Responsibilities

• Provide strategic and operational leadership for World Relief Memphis’ Resiliency Department
• Guide programs that connect refugees and immigrants to welcome and stability, foster holistic well-being, social connection and community integration, and promote flourishing
• Oversee a continuum of services including initial resettlement, crisis prevention and intervention, case management, and community-based programming models
• Foster a culture of innovation, collaboration, and excellence within the Resiliency Department
• Ensure programs are outcomes-driven, client-centered, compassionate, empowering and aligned with World Relief’s model of integration
• Collaborate closely with the Directors of Mental Health and Psychosocial Services and Initial Resettlement at World Relief headquarters
• Supervise departmental staff and serve on the Memphis Leadership Team

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Bachelor’s degree required; graduate degree in social work, psychology, nonprofit management, or related field preferred.
• Minimum of five years of experience in Initial resettlement, Preferred Communities or other federal refugee case management programs, or relevant social work practice.
• Experience working cross-culturally and in partnership with immigrant or refugee communities.
• Strong leadership and team-building skills with experience supervising and developing professional staff.
• Demonstrated ability to design, implement, and evaluate federal resettlement and case management programs, with a strong preference for Resettlement and Placement and Preferred Communities experience.
• Proven ability to think strategically and execute operational plans effectively.
• Strong background in Motivational Interviewing, De-escalation, and trauma-informed practice.
• Excellent communication and interpersonal skills, with a high degree of cross-cultural competency.
• Experience cultivating partnerships with diverse stakeholders including public and non-profit social service providers, government agencies, community-based organizations, landlords, and health care providers.
• Strong financial and grant management skills with ability to manage multiple funding streams.
• Commitment to trauma-informed, strength-based, culturally responsive, and client-centered service delivery.
• Proficiency with Microsoft Office Suite.
• Current driver’s license and access to reliable transportation required

Benefits

• World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees
• Recognized with the Gold-level Cigna Healthy Workforce Designation
• Reasonable accommodations for individuals with disabilities
• Drug-free workplace and pre-employment substance abuse testing.
• Strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment