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About the role
- Director of Resiliency Programs leading department for refugees and immigrants at World Relief Memphis. Overseeing multiple services to promote well-being and integration within communities.
Responsibilities
- Provide strategic and operational leadership for World Relief Memphis’ Resiliency Department
- Guide programs that connect refugees and immigrants to welcome and stability, foster holistic well-being, social connection and community integration, and promote flourishing
- Oversee a continuum of services including initial resettlement, crisis prevention and intervention, case management, and community-based programming models
- Foster a culture of innovation, collaboration, and excellence within the Resiliency Department
- Ensure programs are outcomes-driven, client-centered, compassionate, empowering and aligned with World Relief’s model of integration
- Collaborate closely with the Directors of Mental Health and Psychosocial Services and Initial Resettlement at World Relief headquarters
- Supervise departmental staff and serve on the Memphis Leadership Team
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Bachelor’s degree required; graduate degree in social work, psychology, nonprofit management, or related field preferred.
- Minimum of five years of experience in Initial resettlement, Preferred Communities or other federal refugee case management programs, or relevant social work practice.
- Experience working cross-culturally and in partnership with immigrant or refugee communities.
- Strong leadership and team-building skills with experience supervising and developing professional staff.
- Demonstrated ability to design, implement, and evaluate federal resettlement and case management programs, with a strong preference for Resettlement and Placement and Preferred Communities experience.
- Proven ability to think strategically and execute operational plans effectively.
- Strong background in Motivational Interviewing, De-escalation, and trauma-informed practice.
- Excellent communication and interpersonal skills, with a high degree of cross-cultural competency.
- Experience cultivating partnerships with diverse stakeholders including public and non-profit social service providers, government agencies, community-based organizations, landlords, and health care providers.
- Strong financial and grant management skills with ability to manage multiple funding streams.
- Commitment to trauma-informed, strength-based, culturally responsive, and client-centered service delivery.
- Proficiency with Microsoft Office Suite.
- Current driver’s license and access to reliable transportation required
Benefits
- World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees
- Recognized with the Gold-level Cigna Healthy Workforce Designation
- Reasonable accommodations for individuals with disabilities
- Drug-free workplace and pre-employment substance abuse testing.
- Strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment
Job title
Job type
Experience level
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Degree requirement
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