Director of Resiliency Programs leading department for refugees and immigrants at World Relief Memphis. Overseeing multiple services to promote well-being and integration within communities.
Responsibilities
Provide strategic and operational leadership for World Relief Memphis’ Resiliency Department
Guide programs that connect refugees and immigrants to welcome and stability, foster holistic well-being, social connection and community integration, and promote flourishing
Oversee a continuum of services including initial resettlement, crisis prevention and intervention, case management, and community-based programming models
Foster a culture of innovation, collaboration, and excellence within the Resiliency Department
Ensure programs are outcomes-driven, client-centered, compassionate, empowering and aligned with World Relief’s model of integration
Collaborate closely with the Directors of Mental Health and Psychosocial Services and Initial Resettlement at World Relief headquarters
Supervise departmental staff and serve on the Memphis Leadership Team
Requirements
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Bachelor’s degree required; graduate degree in social work, psychology, nonprofit management, or related field preferred.
Minimum of five years of experience in Initial resettlement, Preferred Communities or other federal refugee case management programs, or relevant social work practice.
Experience working cross-culturally and in partnership with immigrant or refugee communities.
Strong leadership and team-building skills with experience supervising and developing professional staff.
Demonstrated ability to design, implement, and evaluate federal resettlement and case management programs, with a strong preference for Resettlement and Placement and Preferred Communities experience.
Proven ability to think strategically and execute operational plans effectively.
Strong background in Motivational Interviewing, De-escalation, and trauma-informed practice.
Excellent communication and interpersonal skills, with a high degree of cross-cultural competency.
Experience cultivating partnerships with diverse stakeholders including public and non-profit social service providers, government agencies, community-based organizations, landlords, and health care providers.
Strong financial and grant management skills with ability to manage multiple funding streams.
Commitment to trauma-informed, strength-based, culturally responsive, and client-centered service delivery.
Proficiency with Microsoft Office Suite.
Current driver’s license and access to reliable transportation required
Benefits
World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees
Recognized with the Gold-level Cigna Healthy Workforce Designation
Reasonable accommodations for individuals with disabilities
Drug-free workplace and pre-employment substance abuse testing.
Strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment
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