Manager responsible for improving IT service support and user experience at DP World Oceania. Driving performance metrics and managing vendor relations for the Oceania region.
About the role
- Regional Sampling Manager coordinating client relationships and overseeing sampling events for beverage brands. Recruiting, training, and managing promotional staff for successful execution of promotions and events.
Responsibilities
- Be the local point of contact for client and distributor personnel and maintain regular contact and communication between the client and TEAM
- Meet with the client to gather information and keep updated on product and industry knowledge; report all competitive activity in the market
- Always sell TEAM’s value to the client and uncover additional opportunities to serve the client
- Attend all required client and distributor meetings
- Ensure that TEAM’s objectives clearly align with client objectives
- Develop and maintain a positive working relationship with key personnel from TEAM, the client, and the distributors
- Spot check all promotional staff at promotions to ensure TEAM quality standards are inline
- Recruit prospective promotional staff at all attended promotions
- Manage all account activities to ensure proper implementation and execution of promotions and special events
- Recap all promotions and communicate to local contacts on a weekly and monthly basis
- Develop a monthly promotional schedule
- Communicate monthly/weekly promotional calendar to appropriate client and distributor personnel
- Sell in and confirm sampling events with key targeted accounts.
- Recruit, hire, and train quality promotional staff who are knowledgeable about the client’s products, promotions and industry specifics
- Conduct regular monthly trainings of promotional staff to ensure their knowledge on brand standards and execution guidelines
- Provide clear direction, expectations and constructive feedback to promotional staff to improve execution standards and results on all promotions
- Communicate all event standards to ensure successful execution
- Manage and monitor the Promotional Specialist’s budget spend daily
- Closely monitor and track all promotions and special events
- Motivate promotional staff to display great attitudes and leave a positive brand impression on the consumer
- Provide strong leadership skills to develop personnel
- Complete all administrative responsibilities in a timely and accurate manner
- Maintain proper records for all expense reports and ensure they are completed on time with receipts attached
- Manage all budgets to ensure programs are executed within budget guidelines
- Develop a monthly promotional schedule with assigned accounts and communicate it to appropriate personnel
- Manage all informational requests and recap key takeaways for TEAM Management
- Effectively and responsibly manage all assigned company and client equipment and assets to protect from damage and theft as well as provide proper packaging and shipping guidelines
- Maintain and execute scheduling needs
- Maintain a clean and organized storage unit with a current inventory at all times
- Maintain accurate inventory of uniforms
- Own the integrity of all reporting of information
Requirements
- Bachelor’s Degree preferred
- 1-3 years beverage experience preferred
- Candidates must be familiar with on/off premise marketing initiatives
- Prior promotion agency experience preferred
- Familiarity with local market trendsetting accounts
- Strong problem solving, time management, and organizational skills
- Skilled at multitasking with an ability to meet deadlines
- Computer literate with proficiency in Microsoft Office Suite
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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