Senior Financial Consultant assisting customers in their post Go-Live journey with Workday applications. Delivering consulting and guidance while enhancing customer adoption of Workday features.
Responsibilities
Deliver various services to Workday Success Plans customers.
Conduct research to ensure understanding of customer questions and related Workday concepts.
Deliver small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements.
Clearly and effectively communicate responses and value to customers.
Create and deliver customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
Provide one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
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