Account Management Executive managing a portfolio of accounts in nursing education sector. Driving revenue while ensuring high customer satisfaction through strategic relationships and sales strategies.
Responsibilities
Manage a portfolio of accounts
Set and negotiate product/service terms
Create demand for the organization's products and services
Drive revenue and ensure high customer satisfaction
Manage and grow an established book of business
Work closely with university and college decision makers in the nursing education space
Conduct thorough needs analysis to align products/services to customer requirements
Negotiate terms and close sales with a high degree of authority
Develop and implement targeted sales strategies
Track and analyze sales performance metrics and tailor strategies accordingly
Conduct regular status meetings with clients to ensure satisfaction and identify opportunities
Provide detailed and accurate sales forecasts
Support clients during the implementation of products/services
Resolve complex customer issues promptly and effectively
Identify opportunities for upselling and cross-selling within the account portfolio
Requirements
Bachelor’s Degree or equivalent relevant experience
2+ years’ experience in Field Sales or Account Management or other equivalent experience
Excellent verbal and written communication skills
Strong negotiation skills for setting terms and closing deals
Solid understanding of the organization's products or services
Ability to design and implement targeted sales strategies
Advanced use of CRM software for account management
High proficiency in resolving complex customer issues
Strong analytical skills for tracking and adapting sales performance
Exceptional ability to build and maintain long-term client relationships
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