Operations Manager responsible for managing a global coaching network at BetterUp. Collaborating with stakeholders to drive operational efficiencies and support client launches.
About the role
- Senior Technology Project and Program Manager at Wolters Kluwer overseeing global software development projects using Agile methodologies. Ensuring success through cross-team coordination and stakeholder visibility.
Responsibilities
- Manage projects to deliver on time according to scope and stakeholder expectations.
- Communicate business needs clearly to assist with decision-making and prioritization.
- Track staff allocations for internal and third-party teams.
- Manage third-party development partner relationships.
- Escalate blocking issues and delays promptly.
- Collaborate with globally distributed software development teams.
- Facilitate deliverable reviews at regular intervals.
- Apply and enforce project management and Agile development standards.
- Act as Agile coach and mentor to teams.
- Continuously improve project management and Agile processes.
- Manage metrics, reporting, and time management system data.
- Raise and escalate issues, risks, and concerns as appropriate.
- Direct and prioritize work of implementation teams and oversee contractors/vendors.
Requirements
- Bachelor’s degree in Computer Information Systems or related field
- Minimum 5 years managing Agile enterprise software development projects globally
- Agile and SAFe certification required; PMP a plus
- Experience with SDLC and full program lifecycle
- Strong organizational, communication, and interpersonal skills
- Ability to collaborate across geographically and functionally diverse teams
- Experience in matrixed organizations a plus
- Strategic thinker with a passion for innovation
- Ability to travel domestically and internationally (up to 15%)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Remote work options
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