Product Manager responsible for customer profile data and communication features in a leading ticketing platform. Collaborating with UX and Engineering to deliver scalable solutions.
About the role
- Director of Product Management focusing on innovation and commercial growth for Audit firms. Collaborating across teams to drive product market fit and execution of go-to-market strategies.
Responsibilities
- Drive innovation for Audit firms and commercial growth of the Audit portfolio
- Lead an innovation function with a start-up mindset to reach product market fit
- Collaborate with Engineering, User Experience, Legal, Operations, Marketing, Sales, and Service
- Transform existing platform and lead incremental feature releases
- Define and execute strong go-to-market strategies
- Scan the audit market for whitespace opportunities and emerging technology trends
- Solve market needs by integrating AI and automation into audit workflows
- Own full lifecycle of idea incubation from discovery to market fit analysis
- Develop positioning, value messaging and sales enablement for new offerings
- Define, track, and report on KPIs including customer engagement and revenue potential
- Act as a strategic thought partner to senior leadership
- Build, mentor, and coach a high-performing innovation team
Requirements
- Bachelor’s degree in a relevant field or equivalent experience
- Master’s degree (MBA, MS in Innovation, or related field) preferred
- 10+ years of experience in B2B SaaS product roles and/or as a company founder and early-stage product leader
- 3+ years of managing product managers (preferred)
- Proven track record of launching successful products or services from concept to market
- Proven track record of defining go to market strategies, inclusive of pricing definition through to sales readiness
- Deep understanding of agile methodologies, lean startup principles, and customer-centric design
- Strong business acumen with ability to evaluate opportunity size, customer impact, and strategic fit
- Experience working in or with cross-functional, matrixed environments
- Familiarity with AI, data-driven platforms, and emerging technologies
- Exceptional communication and leadership skills with ability to influence at all levels.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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