Development position to prepare individuals for Sales Representative roles in First American's Agency Division. Focus on learning sales processes, building relationships, and conducting market research.
About the role
- Advanced Inside Sales Representative for Wolters Kluwer Tax & Accounting, focusing on sales processes and resolving complex customer issues. Collaborating with sales teams and enhancing sales outcomes.
Responsibilities
- Achieve/exceed assigned sales targets
- Meet/exceed weekly activity metrics
- Develop and maintain knowledge of complete portfolio of assigned products, and general knowledge of all TAA NA software offerings
- Maintain general knowledge of competitive solutions
- Promote value proposition of TAA NA
- Implement strategic sales initiatives and projects
- Handle the most complex inbound and outbound sales inquiries
- Qualify and prioritize sales leads with strategic potential
- Identify scope of opportunities within prospect (and customer) business structures
- Engage Solutions Design to provide pre-sales support for demos and technical questions
- Develop and present comprehensive sales quotes and proposals
- Apply sales process and methods to present solutions to prospects, overcome objections and use selling techniques to close sales
- Resolve highly complex customer issues with products and services and collaborate with multiple departments for large-scale orders
- Build and foster ongoing relationships with prospects (and customers) to add value and advance sales
- Implement and execute territory planning to optimize performance against quota
- Assess pipeline and reprioritize sales activity as necessary to ensure monthly quotas can be met
- Document all activity in CRM application--Maintain accurate forecasting and record, analyze, and report on detailed sales activities and trends
- Mentor and guide junior associates and peers
- Other responsibilities as assigned by Manager
Requirements
- Bachelor's Degree from an accredited college/university OR if no degree; equivalent relevant sales experience
- 5+ years' of B2B or B2G commissioned sales experience of an intangible product (Technical, software/SaaS or digital content sales)
- Demonstrated experience with consultative sales approach, developing and qualifying prospect lists and making presentations to prospective clients to explain products and services and their relativity to client needs
- Proficiency using online presentation tools (MS Teams, WebEx, ZoomInfo etc.)
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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