Director of Claims Operations overseeing Accident Benefits to drive growth and customer service at Intact. Collaborating with executives and managing team resources for effective delivery.
About the role
- Area Manager overseeing recycling operations supporting productivity and financial performance for North America's largest waste management provider. Collaborating with managers to implement operational improvements and safety practices.
Responsibilities
- Provide operations support to material recycling facilities (MRFs) in the Market Area
- Work closely with Operations Director and MRF managers to identify operational challenges and implement best practices for improvement
- Partners with Managers to analyze Productivity performance, develop and implement continuous improvement plans
- Work directly EH&S and MRF Managers to ensure safe operations across all recycling facilities
- Promotes MA, BU, Site, and LOB benchmarks, assisting Managers in labor management planning (LMT)
- Coordinates and coaches Operating Standards Guidelines (OSG) processes
- Partners with others (Pricing, Sales etc.) to analyze pricing & customer profitability, coordinating appropriate corrective actions
- Introduces and coaches fundamentals of Business Improvement Program (BIP), evaluating current operating processes and assisting with priority process improvements
- Facilitates budget planning; analyzing year-to-date data versus prior year and budget
- Completes Economic Justification Models to support capital improvements
- Supports Standard Operating Procedures for recycling operations
- Works directly with facility management to conduct periodic operational and financial reviews; including maintenance, labor, and revenue
Requirements
- Bachelor's Degree (accredited)
- High School Diploma or GED (accredited) and 4 years of relevant work experience
- 7 years of relevant work experience, including 3 years as an Industrial Engineer or Project Manager in a manufacturing environment and/or 3 years in Operations, District Management, or related industry
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
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